[Spyro]

   
What matters is Shure made a huge improvement with their flagship, and Westone went backwards.

 
Huge improvement?  They made a bassier SE535 and still have the same treble roll off issues they have had since SE530.

 

[ubs28]

   
Huge improvement?  They made a bassier SE535 and still have the same treble roll off issues they have had since SE530.

 
What? The Shure SE846 isn't a bassier Shure SE535. They sound nothing alike even if you ignore the bass.

 

[xaddictionx]

Ya the 846 isn't just a bassier 535. It's a step up even from the 535Ltd. The imaging, clarity, detailing, lows are much better. With the white filters, the treble isn't laid back like the 535.

 

[milford30]

   
Huge improvement?  They made a bassier SE535 and still have the same treble roll off issues they have had since SE530.

 
We're talking about built quality.... I thought that was obvious 

 

[hoth]

So here's an odd one for you guys.  I went to a show the other night with my W30's.  Put back a few and generally was having a good time so not paying as good attention to my earphones as I should have.  When I got home, I found that one of the earphones had fallen out and I could not find it.  Is there any way to just buy a single earphone and nothing else?  Bummed.

 

[Fungus]

  So here's an odd one for you guys.  I went to a show the other night with my W30's.  Put back a few and generally was having a good time so not paying as good attention to my earphones as I should have.  When I got home, I found that one of the earphones had fallen out and I could not find it.  Is there any way to just buy a single earphone and nothing else?  Bummed.

Probably not. Your best bet would be to find someone who has a broken pair with no warranty cover.
This is the reason why Westone should stick with the old two pin rather than the mmcx connectors.     

 

[twister6]

  Probably not. Your best bet would be to find someone who has a broken pair with no warranty cover.
This is the reason why Westone should stick with the old two pin rather than the mmcx connectors.     

 
Do you have their IEMs with mmcx connector?  You need jaws of life to take them apart lol!!!  If anything, I would think 2-pin connector would be easier to take apart

 

[hoth]

   
Do you have their IEMs with mmcx connector?  You need jaws of life to take them apart lol!!!  If anything, I would think 2-pin connector would be easier to take apart

They were the mmcx connector.  I wouldn't necessarily blame the connector but I did have one other incident where the connector let out unexpectedly.  

 

[Mooses9]

does anyone know how the warrenty process goes, i have a pair that has a lower volume in one ear how do i go about the process?

 

[Fungus]

   
Do you have their IEMs with mmcx connector?  You need jaws of life to take them apart lol!!!  If anything, I would think 2-pin connector would be easier to take apart

The mmcx connectors on both my of 535 and 425 could easily be pulling out with little force. 
With 2-pin connectors, if one were to use brute force, the housing would break apart before the pins give way especially if the connectors are recessed within the housing. 

 

[twister6]

  The mmcx connectors on both my of 535 and 425 could easily be pulling out with little force. 
With 2-pin connectors, if one were to use brute force, the housing would break apart before the pins give way especially if the connectors are recessed within the housing. 

 
True, Shure, UE, and other shell designs are slightly different where you can use any replacement cable with mmcx connector.  For Westone, the way how it connects - you can only use a slim mmcx connector housing to fit in (W- and UM Pro are similar):
 

 
As a matter of fact, FiiO had to redesign their silver-plated replacement cables with a special Westone version just for this purpose.

 

[thomasdgray]

So here's an odd one for you guys.  I went to a show the other night with my W30's.  Put back a few and generally was having a good time so not paying as good attention to my earphones as I should have.  When I got home, I found that one of the earphones had fallen out and I could not find it.  Is there any way to just buy a single earphone and nothing else?  Bummed.

Had exactly the same thing happen with my W60 (major bummer - just had them for a month. The left earpiece popped off somewhere. I contacted Westone support asking if I could buy a single earpiece. Answer was no. The best they could do was sell me a new set at 50% off. However, I would have had to return the original to avail of this offer. I didn't feel this was a great deal (for someone who has bought pretty much their whole range. If I had been able to keep the old set as spares it would have been fine. Anyway, that's their offer and customer support has a script to follow so no chance of a sensible negotiation.

I ended up buying a second hand set for about 70% but keeping cables and that previous spare right earpiece made it worthwhile to me.

I'm slightly dubious about the new connectors and Westone support has never impressed me. But I still buy their stuff.

 

[hoth]

Had exactly the same thing happen with my W60 (major bummer - just had them for a month. The left earpiece popped off somewhere. I contacted Westone support asking if I could buy a single earpiece. Answer was no. The best they could do was sell me a new set at 50% off. However, I would have had to return the original to avail of this offer. I didn't feel this was a great deal (for someone who has bought pretty much their whole range. If I had been able to keep the old set as spares it would have been fine. Anyway, that's their offer and customer support has a script to follow so no chance of a sensible negotiation.



I ended up buying a second hand set for about 70% but keeping cables and that previous spare right earpiece made it worthwhile to me.



I'm slightly dubious about the new connectors and Westone support has never impressed me. But I still buy their stuff.

 


I ended up buying a used pair of W4s which were like new for less than I paid for the W30's. With the W4's I don't have to worry about the earphones popping off unexpectedly and I stepped up in sound quality.

 

[xaddictionx]

Had exactly the same thing happen with my W60 (major bummer - just had them for a month. The left earpiece popped off somewhere. I contacted Westone support asking if I could buy a single earpiece. Answer was no. The best they could do was sell me a new set at 50% off. However, I would have had to return the original to avail of this offer. I didn't feel this was a great deal (for someone who has bought pretty much their whole range. If I had been able to keep the old set as spares it would have been fine. Anyway, that's their offer and customer support has a script to follow so no chance of a sensible negotiation.

I ended up buying a second hand set for about 70% but keeping cables and that previous spare right earpiece made it worthwhile to me.

I'm slightly dubious about the new connectors and Westone support has never impressed me. But I still buy their stuff.

The same thing happened to my Shure 535Ltd too. Pretty sure it's due to the mmcx connectors. After some time, probably 1 year+ the connectors start to become loose. Even with slight nudging the IEM will pop out from its cable.

 

[Fungus]

And to think mmcx connectors will be the new standard for all current and future iem/ciems 

  Time to rethink.