UselessInf0
New Head-Fier
Message to and reply from eBay seller from Japan regarding a potential return. Pondering... should I wait for a potential fix or just return it is the question of the day...
Greetings!
Thank you very much for shipping and getting the Sony NW-A306 delivered so promptly after the sale.
Unfortunately there is a sound fidelity issue with this unit. It's evident from the moment I started listening to music. This caused me to do a search and find if other users were having similar issues. I found a forum at head-fi titled New Sony Walkman NW-A300 Series Android 12. I would post the web link in here but I'm not sure if eBay would block it.
It seems I'm not the only one having this issue. Members of the forum have performed the same test with almost exact test results The issue is on the low end of the sound spectrum from 20hz-600hz where there is a 10db drop in bass frequency. I performed a sweep test and unfortunately the unit I received has this issue.
I have a graph documenting the sweep test and have attached it to this message. If you look at the very beginning of the graph you can see the 10db drop below 0 which indicates a fidelity issue and corrects @600hz.
I'm torn about returning it to you for a refund and or waiting to see if Sony has a software fix. At this point it's unclear if it's a hardware issue or a software issue.
I thought I would bring this to your attention.
Best,
eBay Seller Reply:
Thank you for your purchase at our store.
We appreciate you taking the time to notify us.
If there are any issues with the product, please contact SONY directly or return the item to us.
We will provide a refund if the item is returned in the same condition as when it was sold.
Thank you again for your purchase, and we appreciate your business.
Sincerely yours,
Greetings!
Thank you very much for shipping and getting the Sony NW-A306 delivered so promptly after the sale.
Unfortunately there is a sound fidelity issue with this unit. It's evident from the moment I started listening to music. This caused me to do a search and find if other users were having similar issues. I found a forum at head-fi titled New Sony Walkman NW-A300 Series Android 12. I would post the web link in here but I'm not sure if eBay would block it.
It seems I'm not the only one having this issue. Members of the forum have performed the same test with almost exact test results The issue is on the low end of the sound spectrum from 20hz-600hz where there is a 10db drop in bass frequency. I performed a sweep test and unfortunately the unit I received has this issue.
I have a graph documenting the sweep test and have attached it to this message. If you look at the very beginning of the graph you can see the 10db drop below 0 which indicates a fidelity issue and corrects @600hz.
I'm torn about returning it to you for a refund and or waiting to see if Sony has a software fix. At this point it's unclear if it's a hardware issue or a software issue.
I thought I would bring this to your attention.
Best,
eBay Seller Reply:
Thank you for your purchase at our store.
We appreciate you taking the time to notify us.
If there are any issues with the product, please contact SONY directly or return the item to us.
We will provide a refund if the item is returned in the same condition as when it was sold.
Thank you again for your purchase, and we appreciate your business.
Sincerely yours,