Mytek Announces Clef Mobile MQA DAC/Amp @ CES 2017

First
 
Back
1 2 3 4 5 6
  1. Newsprint
    It’s like beating a dead snake.... yet again, nothing from Michael and his team. At this point I’m just curious to know why the lack of service??? Seems simply, yet it may not be for them as we’re left in the dark. It’s hard to have compassion and understanding when we have nothing to go on. If I was them, I’d be concerned of getting poor reviews/feedback on social networks....
     
    cardeli22 likes this.
  2. Newsprint
    By chance have you had any luck with your order re Clef

    Thx!
    John
     
  3. rgbyhkr
    I haven’t. I decided to go ahead and cancel. Sent them an email about it and have not heard back at all.
     
    cardeli22 likes this.
  4. Newsprint
    Okay thanks! I will share if I get anything- pls do the same
     
  5. rgbyhkr
    No reply yet on my order cancellation but finally did get a general update email from Michal yesterday that included the bad news about indefinite delay:

    "With regrets I have to confirm that we were not able to meet the earlier delayed and now passed deadline for shipping the new Clef DAC.

    While we have been showing the Clef at numerous audio Shows and are getting a great feedback, particularly about MQA and Bluetooth sound quality, we were unable to tackle the case production quality problems we have experienced with newly established China manufacturing.

    I just received confirmation we will not be releasing the product yet due to imperfections in quality of the plastic. We have decided to halt the shipping until we can deliver the finished quality customer expects from Mytek brand.

    At this point we are unable to provide exact future date. We are working with new manufacturing setup to address these issue. Shipping definitely will happen by the Fall albeit we cannot confirm when."

    They're offering cancellations or a one time rebate for existing pre-orders to offset the delay for customers who want to wait it out. I'm choosing the former. I may revisit the issue at a later date but I'd ratherl just wait and see if it materializes, what the reviews are on the production units - assuming I'm still am in the market for this kind of solution at that time.

    Jeff
     
    cardeli22 likes this.
  6. Newsprint
    Thanks Jeff,

    Seems I received the same communication. It sucks but at least now I know....

    John
     
First
 
Back
1 2 3 4 5 6

Share This Page