TL;DR - MOONDROP SPARKS CAN ONLY CONNECT ONE SIDE PROBLEM
Hi fellas, new Moondrop Sparks owner here (since Dec 2021). And I can only listen to one side of the buds. The thing is when I reset them (8 seconds rule), both earbuds flashed white from red but the left side flashed white first and the right flashed white around 3 secs later. I do not know if it is the correct reset procedure. After waiting for the lights to went off completely, I took them out and the left side flashed red/white alternatively, the right only flashes white very fast. And when I connect with my phone (already forgotten the Sparks in bluetooth), only the left side paired, the right just kept flashing white. I've been trying to reset these for over a week now. Tried using Android phone, Mac, Windows. Didn't work one bit. And if I waited longer, the right side would enter pairing with device mode (flashed red and white like the left side) and I have 2 buds working separately like 2 one-ear TWSes which can be paired to 2 (but not the same) devices.
Another thing is updating OTA via Moondrop Link DOES not work at all, it only shows as follows: "Initializing -> Terminating -> App device terminated" on Android. It doesn't work. Sometimes it only loops in one of the three letters above.
Product Link:
https://brightaudio.aliexpress.ru/store/932490?spm=a2g2w.productlist.0.0.63e313696HzpKo
Sending these back is quite work cuz I live in Moscow, bought from BrightAudio Store. And they do NOT even see my messages at all. Guess next time I'll just buy straight off Moondrop or Shenzen stores. IF I EVER WILL PURCHASE ANOTHER ONE.
I need advice for my situation, either to wait for them to respond, or just get over it and go back to classic wired earbuds. Any are welcome.
*sorry for the capitals, it only means the title of the thread. And my English is bad too. And so is my knowledge about IEMS.