Once again, and as usual Moon Audio impressed me by their service.
Back in 2015, when i wanted to get AK240ss and Layla Carbon Fiber, I didn't know whetr should i purchase them, given that they are expensive and that it is so typical to buy them from bad distributor, as you can check the stories regarding people purchasing daps, iems but can't manage to repair/replace them if something happened. Beside all that, I can't purchase them locally, simply no distributor.
However, i heard of Moon Audio and kept reading about them, how they developed this amazing and respectful company. I bought them and i got them within 3-4 days. With time both units got deficted ( ak knob and layla not responding to the bass attenutaor ". And within a week they got replaced and got delivered within 4 days with secured package and brand new units. I got their silver dragon for my shure se846 which is beyond impressive, simple and reasonable price.
In Octobor i made a huge purchase from them ( kse1500, ak380cu, ak380cu amp, Layla II, and a leatehr case). They have gave me a 10% discount and got delivered within 3-4 days again. Recently however my layla cap got detached because of the adhesive, and again although they were busy. They managed to keep me in touch constantly, here via Private Messages, and on my email. And now they have just shipped them.
Long story, short... i just can't imagine how i would get these items without you guys. Honestly, i cant even imagine any competitors are as kind, supportive and fast as you are.
Thank you Drew.
Thank you Nichole.
Thank you Moon Audio staff.
Love you.