Quadfather
Headphoneus Supremus
I have to tell the thread how great customer service is at Musicteck, the U.S. Lotoo distributor. Andrew really helped me out, answered many questions, communicated quickly, and stood by to solve sales and service issues with the Lotoo product line. I ordered a Lotoo Paw Gold 2017 from Musicteck. To get the product to me more quickly, he arranged to have it sent directly to me from China. When the product arrived, there were several small blemishes on the DAP, somehow making it through quality control. As soon as I contacted Andrew, he sent a return label and got the replacement process rolling. He sent the replacement from Musicteck's newly arrived stock, as soon as he received the returned unit. The replacement is flawless! Anybody in the USA can use Musicteck with 100% complete and total confidence. They are a quality operation. Thank you, Andrew!