Wolvebain
100+ Head-Fier
Sigh...
My quad matched set of NOS Tung Sol 5998 tubes package from WooAudio arrived a few minutes ago.
With customs/import-duties, and the $950USD, I paid about $1000USD.
As I was unboxing these tubes, I noticed:
- There was a slight rattle sound when I moved the tubes... a gentle single shake, and the sound was not slight, but clear and apparent
- On closer inspection, some of the tubes have small pieces of glass bits freely moving round inside the tube
- One of the tubes base was loose, and I felt it turn with the least amount of pressure whilst the glass top stays in place
Tried to call WooAudio twice.. no answer, so left a voice-mail, as well as used to contact form to let them know they can collect these tubes from me and refund me.
I mean... If you can't trust WooAudio, whilst paying the super expensive prices they ask for, who/woo can you trust?!?
Just got off the phone with Mike Liang from Woo...
Long chat.. rather not say what their philosophy is on what NOS is.. but they agreed to refund me if I ship the tubes back to them ( at my cost )
This has been a very disappointing experience
No 5998 tubes... refund only at a later stage, and won't cover my return shipment or customs fees...