Thank you so so so so so so so so so so so much. That was a HORRIBLE experience but I got everything fixed now! Thank you again!
Just so everyone knows, it's an issue with the Windows 10 Anniversary update. Once it's fixed, it works. For some reason, my other two laptops and my desktop had no issue (but the software was already installed before the update). This was a brand new install of Windows 10 with all updated drivers, etc. so it didn't make it through before "the gate closed", so to speak.
No problem, happy to help.
Yes, the Windows version 1607 "Anniversary" update basically shut the door on unsigned or improperly signed drivers. If the driver was installed before the 1607 update, then I think they will still work. Also, properly signed drivers with dates that were signed before Windows 10 should also install fine even with the 1607 update.
The only reason I know all this is that our Out Of Your Head software uses two drivers and we used to be able to sign our own drivers. Now we can't. We had to upgrade to a much more expensive code signing certificate and then we have to send our driver to Microsoft for approval and they have to sign our drivers. I bet a lot of manufacturers are getting caught "off guard" with this major change in driver signing.