LH Labs Geek Out v2+ Discussion Thread

[audiophile4life]

Just got a shipping confirmation!  Can't wait for my V2+ infinity to arrive!

 

[doggiemom]

LH Labs mini b to b USB cable, that's what I bought for mine!

Did you get your cable through Indiegogo?  I finally got the Geekout, but am still waiting for the cable. 

 

[runningwitit]

Did you get your cable through Indiegogo?  I finally got the Geekout, but am still waiting for the cable.  :confused_face_2:

No, I bought mine through support.

 

[kenshinco]

LHLabs customer support sucks.
I received a unit with non working balanced output port and opened a ticket but no one reply. Its been 24hrs.
Sound coming from only 1 ear when i plug in the trrs plug into the balanced port.

 

[mscott58]

LHLabs customer support sucks.
I received a unit with non working balanced output port and opened a ticket but no one reply. Its been 24hrs.
Sound coming from only 1 ear when i plug in the trrs plug into the balanced port.

What type of headphone and cable are you using? 

 

[kenshinco]

What type of headphone and cable are you using? 

I'm using a custom trrs cable by impactaudiocables, use with 64audio a12.
Sound can be coming from left or right ear but not both.

 

[mscott58]

I'm using a custom trrs cable by impactaudiocables, use with 64audio a12.
Sound can be coming from left or right ear but not both.

I've heard of issues with TRRS when the pin-out doesn't align correctly. Here's the pattern for the GOV2. 
 

 
Unfortunately there's not a set pattern for wiring TRRS connections. Here's AK's
 

 
 
Might want to double-check the way the cable was made. Good luck! 

 

[kenshinco]

Thank you so much mscott58

 

[jayeshrc]

Guys, I have a brand new GOV2+ infinity for sale (newest upgraded components version). Just got it and dont need it anymore. Paid 100 euros on customs unfortunately, I live in the EU. PM me if interested

 

[m-i-c-k-e-y]

hmmmm you temp me!!!

 

[mscott58]

It is a nice piece of gear! Have one myself and it's really close in SQ to the Pulse Inf. Cheers 

 

[kenshinco]

I've heard of issues with TRRS when the pin-out doesn't align correctly. Here's the pattern for the GOV2. 




Unfortunately there's not a set pattern for wiring TRRS connections. Here's AK's





Might want to double-check the way the cable was made. Good luck! 

I sent the cable back to impactaudiocables for inspection and it was nothing wrong with the cable.
The issue must the with go v2+ then.

 

[kenshinco]

This is my first time dealing with LHLabs and it will be the last time. Customer service sucks big time. There is no way to contact them except to open a ticket.
I opened a ticket for rma to repair yesterday and today it got closed without resolve my issue.

 

[Lobbster]

I received my GOV2+∞ the other day and have been giving it a bit of a workout. I've run it through 2 complete power cycles and it takes approximately 5 hours to fully charge. Is anyone else experiencing these long charge times ? The 2nd time I used a LH Labs 1G USB A to Micro B cable and a good 2A charger. Generally I can charge a 2800mah battery in 1hr 40mins with that charging set up. 
 
I understood the power light indicator would turn red before shutting down, I never noticed I noticed a red light either time (wasn't waiting for it, but never noticed) and the unit simply powered down. The second time it was connected to a PC workstation using JRiver and when it powered off it locked out the Task Bar in Windows 10 - had to reboot the PC. Seems strange. Otherwise performance on PC's with Win 10 as system audio worked seamlessly (also used Surface Pro 3 with JRiver).
 
My main interest is Android audio - portable HiFi. I'm struggling with this. My Fiio E18 uses a different type of B2B OTG cable which (won't work with GOV2+) once connected, Android recognizes the USB DAC and operates as system level audio device. OTOH, the GOV2+ can only work with certain apps ? Like UAPP & HibyMusic and not as a system level audio device?  That seems lame!
 
I've been able to trick GOV2+ to playback from Google Play/Tune In/YouTube and system sounds from my phone - but something is off with the SQ and it lights up the 4x LED on the GOV2+. 
 
I'm assuming that this has to do with limitations of Android USB Audio standards for hi bit rate files, but why not do both?
 
My android devices include OnePlus One & OnePlus X, both with Sultan's CM13 ROM, and Nexus 9 stock.

 

[bflat]

This is my first time dealing with LHLabs and it will be the last time. Customer service sucks big time. There is no way to contact them except to open a ticket.
I opened a ticket for rma to repair yesterday and today it got closed without resolve my issue.

The support is definitely lacking. However, all may not be lost. I got a similar experience asking for the latest firmware. After I answered all their question, they closed the ticket without sending me the firmware. 4 days later, they emailed the firmware to me. I would not be surprised that you get an RMA shipping label in a few days.