reply from John at Livewires
"Ivan,
It seems that you made it your life's mission to attempt to cause harm to my company. You have been fully refunded your money by us through Todd the Vinyl Junkie, one of the most respected names at Head-Fi. We shipped your Livewires in good faith to the address you specified. They have not been returned to our office. If Todd suspected that we defrauded even one of his clients, he would drop us from his product line immediately. We're still proud to be on his front page. I am very sorry that some of my personal emails to you were viewed as rude. Had I known that they would be published here at Head-Fi, I would have written them exactly the same way. I feel that it is highly likely that you have defrauded my company and have both a refund and a shiny new set of Livewires in your ears. Short of hiring a photographer to capture you wearing your now complimentary set, we're stuck. Here's a solution to this mess, Ivan; turn them up real loud, make sure that they are properly sealed and take a nice walk down some railroad tracks. Just kidding, Ivan. That would be dangerous. If there is anything more than a refund that you feel that we need to do to recompensate you, please let me know. Be careful, though. I might just post it here at Head-Fi."
John Diles
Livewires
for what it's worth, this was mr. diles response in the aforementioned thread.
i have no connection to the op or the company, but i quote this letter in full because i find it so appalling, and feel that others might be interested in knowing what type of response to expect if they don't receive their item from livewires.
wow.