Introducing NEO iDSD2! The world's first lossless Bluetooth DAC/Amp...

Jul 29, 2024 at 9:01 AM Post #316 of 407
I haven't used it yet. I haven't done any updates.
I would like to see the sequence through the Nexis App before doing the update.
I will see if there is any documentation, I was going to make a video however when I went to do it being my unit had already been done the OTA update button (Far Left) no longer showed for me so it wouldn't have been able to be done.

It is fairly straightforward to use the Nexis app if there is an update you will see a circle with an up arrow to the left just click it select the update and it will do it itself.

Hope that helps...

Cheers!!
 
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Jul 29, 2024 at 9:19 AM Post #317 of 407
Best I can show you at the moment...

Open the Nexis app and set up connection to the NEO2
IMG_3745.PNG

Screen will show connected, close app and reopen...

IMG_3744.jpg

Note this screen is under the 4 squares icon as you will be greeted with the setup screen again.

Select the 3 lines to get to Update or unbind screen

If you have a firmware update it will show in the place where I placed the arrow and U

IMG_3743.jpg


Then just follow the prompts to update the NEO2

Hope that helps...

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/people/IFi-audio/61558986775162/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Jul 29, 2024 at 10:34 AM Post #319 of 407
So to update the firmware through the Nexis app is it necessary to activate Bluetooth?

I updated the firmware through the PC, no one ever said it was better to do it through Nexis. I also have the Zen Dac V2 and updates through the PC have always been successful.
firmware must be updated via the PC, you are right. this usb updates xmos and wifi.. if it works... the nexis app only updates the neo 2 firmware, not the same.
 
Jul 29, 2024 at 11:17 AM Post #320 of 407
As @dpeterfy32 said this is what is creating some confusion and will be addressed in a later update.

The display on the Neo iDSD2 only shows the IOT FW version and not the XMOS or the GAIA BlueTooth version. XMOS can only be seen using the PC Windows tool so when folks see 1.15v on the display this is not indicative of any USB downloads or Windows driver updates only internal unit firmware version

1722266100418.png


This image is from our website and shows the current XMOS and BT updates available to the NEO2, The unit firmware version is updated via the Nexis app and for me is currently 1.18

IMG_3746.jpg


Hope this helps explain a little better.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/people/IFi-audio/61558986775162/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Jul 30, 2024 at 6:45 AM Post #321 of 407
I finally managed to install the V1.18 firmware. The process was not quick. First I paired my smartphone with the Neo, then I installed the Gaia app and updated the Bluetooth firmware. Then I opened the Nexis app (I had to create an account to use it) and connected the Neo. Then using wi-fi the app searched for the firmware and installed it. The Nexis app only supports 2.4GHz network, so I had to disable the 5GHz network first.
 
Aug 5, 2024 at 9:32 AM Post #324 of 407
Best I can show you at the moment...

Open the Nexis app and set up connection to the NEO2
IMG_3745.PNG
Screen will show connected, close app and reopen...

IMG_3744.jpg
Note this screen is under the 4 squares icon as you will be greeted with the setup screen again.

Select the 3 lines to get to Update or unbind screen

If you have a firmware update it will show in the place where I placed the arrow and U

IMG_3743.jpg

Then just follow the prompts to update the NEO2

Hope that helps...

Cheers!!
Hello,
is there a problem with Nexis app? My app was not working properly on Android phone and I had to uninstall it. Now, I cannot find it on Google Play Store.
Is it not anymore available on the Google Store or it's only me not seeing it?
Where can I download the app again?
Regards,
Tomasz
 
Aug 5, 2024 at 10:05 AM Post #325 of 407
As @dpeterfy32 said this is what is creating some confusion and will be addressed in a later update.

The display on the Neo iDSD2 only shows the IOT FW version and not the XMOS or the GAIA BlueTooth version. XMOS can only be seen using the PC Windows tool so when folks see 1.15v on the display this is not indicative of any USB downloads or Windows driver updates only internal unit firmware version

1722266100418.png

This image is from our website and shows the current XMOS and BT updates available to the NEO2, The unit firmware version is updated via the Nexis app and for me is currently 1.18

IMG_3746.jpg

Hope this helps explain a little better.

Cheers!!
Hello, could it be possible to be able to dim or turn off the white light on the front of the Neo 2? Maybe in a future update?
 
Aug 5, 2024 at 12:13 PM Post #326 of 407
Hello,
is there a problem with Nexis app? My app was not working properly on Android phone and I had to uninstall it. Now, I cannot find it on Google Play Store.
Is it not anymore available on the Google Store or it's only me not seeing it?
Where can I download the app again?
Regards,
Tomasz
We are currently looking into the situation, and I will post back here as soon as I have any information for you.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/people/IFi-audio/61558986775162/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Aug 13, 2024 at 7:00 AM Post #327 of 407
Hello,
iFi Nexis has been added to Google Play store back but something is still wrong with it - there is no remote control within. Only Connections and Codecs.
Regarding firmware update capabilities - I have information:
"Firmware Version: 1.2.1"(unreleased)""
rgds
Tomasz
 
Aug 14, 2024 at 3:43 AM Post #329 of 407
there are no news on update. That's information I can see as current firmware on app. It seems like it is Bluetooth firmware. And for Neo there is "NEW IDSD
ifi NEO IDSD 2 - update info.jpg
". Something is completely messed up there.
 
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