Introducing NEO iDSD2! The world's first lossless Bluetooth DAC/Amp...

[Discordiain]

I have had my neo2 for about three months and can't get it connected to the app. Once I got Bluetooth set up, but I think it was only for audio, not the unit as a whole. It was a no go on wifi. Everything works fine so I don't mind.

The app is truly appalling, but it's really not necessary for functionality.
As you rightly say, everything else is excellent.

 

[Ken Kaneki]

The app is truly appalling, but it's really not necessary for functionality.
As you rightly say, everything else is excellent.

it still doesn't work... amazing. do they know about it or are they even working on it??????????

 

[Mr BubbaHyde]

it still doesn't work... amazing. do they know about it or are they even working on it??????????

Yes, currently we are working on the App and are aware of some issues.

Have you reported your particular issue to our support folks? You can use this link here...

https://support.ifi-audio.com/

Please be aware that when you fill out your request, they will need full details of your setup and what you have already attempted. I have no issues using the Nexis app currently, and mine was set up using 2.4GHz internet only (This is a requirement for initial setup). MESH Systems may cause issues with this, so check with your internet and Router provider on how to set this up.

I have also mentioned a glitch (and support is aware) that when you initially open the app after setup your devices do not appear under the four squares icon. This can be remedied by signing in and out.

Please update me with a PM of your ticket number, and I will help follow along.

Cheers!!

 

[Mr BubbaHyde]

I have also posted these videos to help you along if your having trouble with the Nexis App...





Cheers!!