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- Mar 20, 2013
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It might be a long shot on my end (I use my devices with the Apple adapter) I have an iPhone 11 and have no issues with my devices.Works great, sounds great! I have the problem that when connected to my iPhone the sound randomly stops. Soms after 1 minute, soms after 2 hours. Sometimes only once and sometimes 5 times in 10 minutes. Power off and on resolves the problem (temporarily).
I have exactly the same problem with my Fiio Q3 MQA. That’s the reason I bought the hip dac 3… So problem must be my iPhone 14 Pro Max but Apple is giving me a hard time I restored my iPhone and set it up as a new device with Apple music as the only app. Still same problem. Took me half a hour to explain the helpdesk what a DAC is and why I need one…
And then keep wining if the devices have the label “made for iPhone” printed on the box. If I say no they probably will state that the device is incompatible
I would also reach out to support and report this issue as they may have a quick answer, and others will benefit from it being reported, especially if it becomes a larger issue.
I am sorry for your issue, here is where you can report it...
https://support.ifi-audio.com/
And also the adapter I use...
https://www.amazon.com/Certified-Li...8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&th=1
Cheers!!
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