This is my custom TF10's. Thank you to Kaysen and Fisher Audio for all of your help and assistance.
The process for me was for the most part painless. I did have a lot of back and forths with Kaysen to make sure that everything went smoothly. I live about 1hr 30min away from Fisher so sending them off wasn't a hassle.
Timeline :
September 1st, 2011 - Sent Original TF10s to Fisher
September 2nd, 2011 - Fisher Received Package
September 5-9, 2011 - Back and forths regarding artwork.
September 13th, 2011 - Received Notice from Paypal for Payment.
September 14th, 2011 - Received New Custom TF10s
INSANELY fast for me. I was seeing people take anywhere from 3 weeks to a few months, never thought it'd be done in 2 weeks (keep in mind the weekends and a Labor Day holiday for folks in CONUS).
Review of Service (8 out of 10):
Overall I thought the service was good, not superb, but pretty good. The best way I can describe this is when you're at a bar in a busy club and you'll wait for the bartender to attend to you and you'll get his/her attention for only a few seconds and they're off again. Yeah you're not really there to tell your life story, but I generally give props to those that take the time to mix me a proper drink.
Most of Kaysen's replies were often one or two liners, which I realize she's a busy person, I'm not hating on her for that. But half the time I did feel brushed off. I can understand if she's busy but once it's my turn but would be nice if I could get some undivided attention even for only a few min.
My biggest worry was the artwork. I had chosen a vector graphic of a drumset. It came out ok but not nearly as good as what I was hoping for. Some of the lines didn't come out, and I think if more attention was brought about this portion during the order process when I asked about the graphic, that it would have ended up looking better. I mean you're paying an extra $25 dollars, it'd be nice to get it to look right.. right? I asked her multiple times if it would be ok and she said it'd look great and after they were done, she said it looked great. I asked for a picture but did not get one so I didn't see it till after I got the package.
Review of the Product (9 out of 10):
I LOVE my customs. Aesthetically they came out near perfect. And that's where I want to make things clear.. they were 'near' perfect but not 'perfect'.
Pros:
The fit was spot on to my molds.
Build came out great.
Sound is fantastic.
Cons:
- I asked for white but as you can see by some of the pics (where color balance wasn't adjusted), that it's more of an off-white or creamy white. It's not bad by any means but it makes it look somewhat aged.
- There are noticeable imperfections in the clear body. If you see some of the closeups there's a tint of pink. This is NOT my camera, and not blood from my ears, lol.
- The finish was pretty good but there were also areas that weren't as polished as I would've liked.
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So bottom line? I am pleased with the end-product. For basic service without the custom artwork, it's way cheaper and SUPER fast. But I think I would have traded some of that speed for craftsmanship even if I had to wait a few extra weeks. With shipping it all came out to $122.50 which is an incredible bargain for customs (not including my custom UE cable and the TF10s).
Kudos again to the Fisher Audio Team. I love it!
Pics are below. Sorry if it's a little excessive. I got picture happy when I was in the studio.. lol. Enjoy!