iFi Zen Stream: Setup, Tips, Tricks...
Sep 18, 2022 at 11:11 AM Post #391 of 1,569
I may have found a fix for this spdif issue if someone would like to try it and see if they get the same results as I have. Keep in mind I have yet to test this on an overnight basis, I will do that tonight, and report on it tomorrow.

If you have never reset your ZS or had to use my setup method in the first post, please take a moment and read (watch) it, as if you don't and you get your hotspot mode active, you won't be happy, lol. All of this was done with a wired ethernet connection to ensure proper downloading, and because that's the way I like to do it!!

So what I did was take my ZS back to it's original state thru the use of the soft factory reset inside the Stream-iFi app. This returned my ZS to original factory state. Once setup I verified all was functional, especially thru Roon and Mode #2 as that's where the issue seemed to be.

Screen Shot 2022-09-18 at 9.34.31 AM.png

Once verified to be working I went back and updated the firmware to the new current stable firmware...

Screen Shot 2022-09-18 at 9.46.18 AM.png

Once update, I tried to recreate the original issue, which was in Roon Ready Mode #2 the Spdif output of the ZS was not outputting music until it was reselected by means of the Device info, and iFi tab from within Roon.

For me as of this writing the issue is no longer occurring as it would originally do this after only a few minutes of shutting the ZS down (power off).

I also implemented a new chain of power on just to be sure, as many will tell you, sometimes the way you power on your chain makes a difference in common issues.

Goes like this, DACs, Zen Stream, open your streaming program, in this case Roon.

As I said I tested several different lengths of power off since this morning, I have not had to reselect the Spdif once in that time.

If this "reselecting" is not a big issue for you I would suggest leaving it alone. If learning how to reset and properly set-up the ZS seems beneficial to you by all means have at, as we are not doing a hard reset here just a soft one.

So for now I will classify this as a problem with...

GREMLINS!! Which is also why learning to reset your ZS is not a bad thing at all! :sweat_smile::sweat_smile::sweat_smile:

Cheers!!
Bubba.....thanks for your perseverance.
I thought several times I had sorted the issue, be it USB cable, saving after selecting USB Amanero option (and not rebooting), sequence of switching on equipment etc.
I thought I had sorted issue too.....but when I came back from holiday, it defaulted back to SPDIF :rolling_eyes:

I resigned myself now I may have to reselect USB option every time I switch on. Its actually easier, though, than going through a sequence of switching!

At least once set up, it all works. Still have issues with Tidal tho.............
 
Sep 18, 2022 at 11:59 AM Post #392 of 1,569
Bubba.....thanks for your perseverance.
I thought several times I had sorted the issue, be it USB cable, saving after selecting USB Amanero option (and not rebooting), sequence of switching on equipment etc.
I thought I had sorted issue too.....but when I came back from holiday, it defaulted back to SPDIF :rolling_eyes:

I resigned myself now I may have to reselect USB option every time I switch on. Its actually easier, though, than going through a sequence of switching!

At least once set up, it all works. Still have issues with Tidal tho.............
Would you happen to have another DAC on hand you could connect with USB?

I ask this because that just may be a case of non-reporting/USB handshake issue, which I thought was addressed awhile ago. This selection process as far as I can tell it's happening with Spdif as well.

Just trying to narrow it down until we get word.

Cheers!!
 
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Sep 18, 2022 at 12:04 PM Post #393 of 1,569
The reason I thought this was resolved is this was posted quite awhile ago in the iFi Journal notes section...

Screen Shot 2022-09-15 at 7.07.28 PM.png


Or as always, I could be wrong, :L3000:

Cheers!!
 
Last edited:
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Sep 18, 2022 at 12:20 PM Post #394 of 1,569
Would you happen to have another DAC on hand you could connect with USB?

I ask this because that just may be a case of non-reporting/USB handshake issue, which I thought was addressed awhile ago. This selection process as far as I can tell it's happening with Spdif as well.

Just trying to narrow it down until we get word.

Cheers!!
I'm not going directly to DAC as have a DDC in the way....so this could be contributing. I could bypass and go direct to DAC, but not easy in my setup.
 
Sep 18, 2022 at 12:30 PM Post #395 of 1,569
I may have found a fix for this spdif issue if someone would like to try it and see if they get the same results as I have. Keep in mind I have yet to test this on an overnight basis, I will do that tonight, and report on it tomorrow.

If you have never reset your ZS or had to use my setup method in the first post, please take a moment and read (watch) it, as if you don't and you get your hotspot mode active, you won't be happy, lol. All of this was done with a wired ethernet connection to ensure proper downloading, and because that's the way I like to do it!!

So what I did was take my ZS back to it's original state thru the use of the soft factory reset inside the Stream-iFi app. This returned my ZS to original factory state. Once setup I verified all was functional, especially thru Roon and Mode #2 as that's where the issue seemed to be.

Screen Shot 2022-09-18 at 9.34.31 AM.png

Once verified to be working I went back and updated the firmware to the new current stable firmware...

Screen Shot 2022-09-18 at 9.46.18 AM.png

Once update, I tried to recreate the original issue, which was in Roon Ready Mode #2 the Spdif output of the ZS was not outputting music until it was reselected by means of the Device info, and iFi tab from within Roon.

For me as of this writing the issue is no longer occurring as it would originally do this after only a few minutes of shutting the ZS down (power off).

I also implemented a new chain of power on just to be sure, as many will tell you, sometimes the way you power on your chain makes a difference in common issues.

Goes like this, DACs, Zen Stream, open your streaming program, in this case Roon.

As I said I tested several different lengths of power off since this morning, I have not had to reselect the Spdif once in that time.

If this "reselecting" is not a big issue for you I would suggest leaving it alone. If learning how to reset and properly set-up the ZS seems beneficial to you by all means have at, as we are not doing a hard reset here just a soft one.

So for now I will classify this as a problem with...

GREMLINS!! Which is also why learning to reset your ZS is not a bad thing at all! :sweat_smile::sweat_smile::sweat_smile:

Cheers!!
Thanks for the tip, but I've tried and the issue remains. I still have to go back to settings and click SAVE again. Then there's sound again.
 
Sep 18, 2022 at 12:33 PM Post #396 of 1,569
I'm not going directly to DAC as have a DDC in the way....so this could be contributing. I could bypass and go direct to DAC, but not easy in my setup.
I can understand that, very true I have had a few DDCs that don't report, so I understand

Cheers!!
 
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Sep 18, 2022 at 12:34 PM Post #397 of 1,569
Thanks for the tip, but I've tried and the issue remains. I still have to go back to settings and click SAVE again. Then there's sound again.
I'm beginning to wonder if this issue has anything to do with the upcoming Roon Update, sorry big update, lol

Maybe I should let this go for a few days and see what shakes out.

Cheers!!
 
Last edited:
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Sep 19, 2022 at 5:39 AM Post #398 of 1,569
I may have found a fix for this spdif issue if someone would like to try it and see if they get the same results as I have. Keep in mind I have yet to test this on an overnight basis, I will do that tonight, and report on it tomorrow.

If you have never reset your ZS or had to use my setup method in the first post, please take a moment and read (watch) it, as if you don't and you get your hotspot mode active, you won't be happy, lol. All of this was done with a wired ethernet connection to ensure proper downloading, and because that's the way I like to do it!!

So what I did was take my ZS back to it's original state thru the use of the soft factory reset inside the Stream-iFi app. This returned my ZS to original factory state. Once setup I verified all was functional, especially thru Roon and Mode #2 as that's where the issue seemed to be.

Screen Shot 2022-09-18 at 9.34.31 AM.png

Once verified to be working I went back and updated the firmware to the new current stable firmware...

Screen Shot 2022-09-18 at 9.46.18 AM.png

Once update, I tried to recreate the original issue, which was in Roon Ready Mode #2 the Spdif output of the ZS was not outputting music until it was reselected by means of the Device info, and iFi tab from within Roon.

For me as of this writing the issue is no longer occurring as it would originally do this after only a few minutes of shutting the ZS down (power off).

I also implemented a new chain of power on just to be sure, as many will tell you, sometimes the way you power on your chain makes a difference in common issues.

Goes like this, DACs, Zen Stream, open your streaming program, in this case Roon.

As I said I tested several different lengths of power off since this morning, I have not had to reselect the Spdif once in that time.

If this "reselecting" is not a big issue for you I would suggest leaving it alone. If learning how to reset and properly set-up the ZS seems beneficial to you by all means have at, as we are not doing a hard reset here just a soft one.

So for now I will classify this as a problem with...

GREMLINS!! Which is also why learning to reset your ZS is not a bad thing at all! :sweat_smile::sweat_smile::sweat_smile:

Cheers!!

Brilliant, thanks a lot, this post was passed to our tech team too :)
 
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Sep 19, 2022 at 8:26 AM Post #399 of 1,569
Update:

The "fix" held for me overnight last night, don't even know if I should call it a fix, lol

The "big" Roon update is due tomorrow, so let's see how this issue shakes out after that.

Cheers!!
 
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Sep 19, 2022 at 10:04 AM Post #400 of 1,569
I may have found a fix for this spdif issue if someone would like to try it and see if they get the same results as I have. Keep in mind I have yet to test this on an overnight basis, I will do that tonight, and report on it tomorrow.

If you have never reset your ZS or had to use my setup method in the first post, please take a moment and read (watch) it, as if you don't and you get your hotspot mode active, you won't be happy, lol. All of this was done with a wired ethernet connection to ensure proper downloading, and because that's the way I like to do it!!

So what I did was take my ZS back to it's original state thru the use of the soft factory reset inside the Stream-iFi app. This returned my ZS to original factory state. Once setup I verified all was functional, especially thru Roon and Mode #2 as that's where the issue seemed to be.
@Mr BubbaHyde I tried your suggestion this morning following your instructions and I still have the problem of no audio on shutdown and restart of the stream on Coax. This is on both AIO and Roon mode on the stream. I tried a couple of times both with and without powering off my DAC (RME ADI using Coax input). I appreciate your helpful suggestion but unfortunately it doesn't work in my case. Always fun to tinker though!

Looks like something @iFi audio will need to address in a software release.
 
Sep 19, 2022 at 10:14 AM Post #401 of 1,569
@Mr BubbaHyde I tried your suggestion this morning following your instructions and I still have the problem of no audio on shutdown and restart of the stream on Coax. This is on both AIO and Roon mode on the stream. I tried a couple of times both with and without powering off my DAC (RME ADI using Coax input). I appreciate your helpful suggestion but unfortunately it doesn't work in my case. Always fun to tinker though!

Looks like something @iFi audio will need to address in a software release.
Hmmm, yes that is interesting, originally I had no issue in AIO mode #1 only in Roon Ready Mode #2.

So we are on the same page, after a power off/Shut-down, meaning using power button on ZS not a complete cutoff of power. Then upon re-entering (powering on the ZS) the device you had saved and working now needs to be re-chosen/selected in order for sound to be reproduced thru ZS.

Am I correct?

Edit: Do you only have coax connected or something into the USB as well?

Cheers!!
 
Last edited:
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Sep 19, 2022 at 10:21 AM Post #402 of 1,569
Hmmm, yes that is interesting, originally I had no issue in AIO mode #1 only in Roon Ready Mode #2.

So we are on the same page, after a power off/Shut-down, meaning using power button on ZS not a complete cutoff of power. Then upon re-entering (powering on the ZS) the device you had saved and working now needs to be re-chosen/selected in order for sound to be reproduced thru ZS.

Am I correct?

Edit: Do you only have coax connected or something into the USB as well?

Cheers!!
Yes that's correct.
 
Sep 19, 2022 at 10:26 AM Post #403 of 1,569
Hmmm, yes that is interesting, originally I had no issue in AIO mode #1 only in Roon Ready Mode #2.

So we are on the same page, after a power off/Shut-down, meaning using power button on ZS not a complete cutoff of power. Then upon re-entering (powering on the ZS) the device you had saved and working now needs to be re-chosen/selected in order for sound to be reproduced thru ZS.

Am I correct?

Edit: Do you only have coax connected or something into the USB as well?

Cheers!!
Yes I have my Mac mini plugged into the USB port, in addition to the Coax coming from the ZS.

And just to add, before I tried your suggestion I was on the beta software and the subsequent testing of your method was on the non-beta version 2.31.7 as that's the version you were using.
 
Sep 19, 2022 at 10:30 AM Post #404 of 1,569
Yes I have my Mac mini plugged into the USB port, in addition to the Coax coming from the ZS.

And just to add, before I tried your suggestion I was on the beta software and the subsequent testing of your method was on the non-beta version 2.31.7 as that's the version you were using.
I assuming a typo and you mean your Matrix mini, correct?

I was on the beta version as well until trying this test, I have stayed on the 2.31.7 since, as I assume that's what most will be on. But it was initially an issue for me on the beta.

Cheers!!
 
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Sep 19, 2022 at 10:41 AM Post #405 of 1,569
I assuming a typo and you mean your Matrix mini, correct?
No it is my Mac which I use for Apple Music, YouTube etc into the RME. The Matrix Audio mini has been relegated to a bedroom system as I preferred my RME for my desktop system. With a built in streamer the Matrix is a great all in one DAC/Headphone Amp. It looks like iFi will be coming out with a similar device with the Neo Stream.
 

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