Ok, interesting. I was under the impression lately that I had the worst luck in receiving faulty units. Will be anxiously awaiting the results of your tests
I've gotten home and done some 4.4mm jack tests.
I have 3 different 4.4mm balanced cables (2x MMCX, 1x .78 2-pin via MMCX adapter), which I've tested out of my MMCX Monolith M1060. I also have a Massdrop 4.4mm to 2.5mm balanced adapter (I used the MEE audio version earlier at work).
The bad news: the MEE audio and Massdrop 4.4mm to 2.5mm balanced adapters replicate the issue 100% of the time. Swiveling the plug in the Hip-DAC jack causes loss of audio in the left channel. Wiggling the adapter causes audio loss in the left channel. This is repeatable.
The good news: every one of three cables I tested could not replicate the issue. What makes this more significant is that I could have gotten a false positive because my left MMCX socket on the Monolith M1060 is slightly broken and will lose sound at times. Swiveling the cables had no effect and wigging the cables had no effect.
What does this behavior tell us?
Because some cables work, but other don't,
it is highly unlikely that our units are defective. I hope that's clear. What is much more likely is that our cables/cable adapters are either not built to precise specifications, or have some manufacturing variation that's affecting the connection inside the socket. What we're noticing is that the TRRRS sections of the plug aren't aligning perfectly with the Hip-DAC's internal connectors. Yours misaligns and shorts out the right audio; mine the left.
So, I looked at the adapter and visually compared the plug to two working cables. What I noticed is that the width is so close that this can't be cause. The TRRRS segment divisions were also so close to identical that it also shouldn't impact the signal. And then, I noticed one difference: the tip of my adapter is longer than those of the working cables. So, when my adapter sits in the socket, it's actually misaligned. When we're rotating the plug or wiggling it, we're moving the plug just enough that contact is lost, and the signal is disrupted.
Can you take a look at your plugs and compare the working one to the non-working ones? I'm willing to bet that, since you're losing signal out of the right side, the sleeve on your working cable is different than those on the non-working cables.
Why do they work in the AM3D and not the Hip-DAC? I'm betting FiiO's connectors inside the jack are aligned closer to perfect center for the rings, while iFi's uh... aren't. I'm making an educated guess here, but looking inside the sockets, that's the simplest answer which explains both our experiences.
The other bad news: I'm starting to suspect that the battery life claims are spurious, based on my experience so far. But what do I know? I'm just a guy on the internet, after all. A guy who hasn't utilized iFi's testing conditions in any way shape or form. So take that with a
massive grain of salt.
The other good news: while switching cables, I accidentally triggered XBass. I listened to some Ozzy at home for these tests, and I absolutely loved the experience with XBass on for "No More Tears". It made that wonderful bassline a little more prominent, and it turned out so well on that track, it'll be difficult to experience that song without wanting to get that emphasis again. It won't work like that for every song ("Mama, I'm Coming Home" doesn't have the same impact with XBass on, for example), but I'm glad I accidentally triggered XBass this time!