[Mr BubbaHyde]

There are others in this thread using the ZS with the Ares II reporting it sounds great and no issues.

Think I might become one of them!

 

[windplr]

Hello everyone!

Now I have Bluesound Node 2021 and Ares II dac. Coax connection.
I’m thinking to buy Ifi Stream for usb input on Ares II.
Anyone use Ares II with Zen?

regards,
Simon

Yes, I'm using the Ares II with the ZS over USB. Roon, Qobuz and flac files. Sounds outstanding, no issues at all.

 

[simon740]

Thank you all


regards,
Simon

 

[rudy49]

Rudy, we have tried to help you but we really need you to do as Bubba suggested below.

Until then, we can not help you as it is pretty clear to the community that your issues are a one-off based on your environment.

After you've considered Bubba's feedback, people here would be more than happy to continue helping you.

i have a friend who has fiber optic and perhaps i should loan him my ZS for a couple of days. unfortunately fiber is not available for me but i upgraded the best service that was available to me until 5g routers become available here. the reviewer for HiFi Trends also mentioned connection problems associated with the ZS in his recent review.
thanks

 

[Mr BubbaHyde]

i have a friend who has fiber optic and perhaps i should loan him my ZS for a couple of days. unfortunately fiber is not available for me but i upgraded the best service that was available to me until 5g routers become available here. the reviewer for HiFi Trends also mentioned connection problems associated with the ZS in his recent review.
thanks

@rudy49 Yes you are correct he did mention it, and also mentioned that when it was sorted out it was good! So be fair

5g routers?? What kind off service do you have? Is it like a cell phone type thing? I'm sorry but obviously I could not possibly know how your internet works.

Please let me know what it is, and what is your expectation for streaming without a hiccup? You must be realistic!

I try not to ignore anyone here, and I have also tried over and over to get answers from you about particular aspects of what you are doing, to no joy!

 

[rudy49]

@rudy49 Yes you are correct he did mention it, and also mentioned that when it was sorted out it was good! So be fair

5g routers?? What kind off service do you have? Is it like a cell phone type thing? I'm sorry but obviously I could not possibly know how your internet works.

Please let me know what it is, and what is your expectation for streaming without a hiccup? You must be realistic!

I try not to ignore anyone here, and I have also tried over and over to get answers from you about particular aspects of what you are doing, to no joy!

i have a DSL service, i have also just bought a cat 8 Ethernet cable, and tested the speed at 35mbps. both up and down. although the consistency of the stream has improved over the last couple of weeks it still stops from time to time. reconnection can be obtained by re-booting the device. is there anyway i can test connection stability of the connection. i did a ping test and it showed under 30 which i understand is very good. i also mentioned that i have a friend with state of the art fiber who would be willing to test the ZS in his environment. btw. 5G routers are effectively cell routers with 1gbps. speeds. current wireless routers usually are still 4g. this sounds like a solution for those without access to fiber.
i am open to suggestions., thanks.

 

[Mr BubbaHyde]

i have a DSL service, i have also just bought a cat 8 Ethernet cable, and tested the speed at 35mbps. both up and down. although the consistency of the stream has improved over the last couple of weeks it still stops from time to time. reconnection can be obtained by re-booting the device. is there anyway i can test connection stability of the connection. i did a ping test and it showed under 30 which i understand is very good. i also mentioned that i have a friend with state of the art fiber who would be willing to test the ZS in his environment. btw. 5G routers are effectively cell routers with 1gbps. speeds. current wireless routers usually are still 4g. this sounds like a solution for those without access to fiber.
i am open to suggestions., thanks.

The next time you are streaming go into the iFI.local and take a screenshot of your wireless page, that also has a "speed" connection rate measurement, see if it's lining up with what you are supposed to be getting.

Also have you tried the suggestion of streaming one of the radio/internet stations available also in the iFI "app"

Let me know! Glad to help you if I can!

 

[rlw6534]

i have a DSL service, i have also just bought a cat 8 Ethernet cable, and tested the speed at 35mbps. both up and down. although the consistency of the stream has improved over the last couple of weeks it still stops from time to time. reconnection can be obtained by re-booting the device. is there anyway i can test connection stability of the connection. i did a ping test and it showed under 30 which i understand is very good. i also mentioned that i have a friend with state of the art fiber who would be willing to test the ZS in his environment. btw. 5G routers are effectively cell routers with 1gbps. speeds. current wireless routers usually are still 4g. this sounds like a solution for those without access to fiber.
i am open to suggestions., thanks.

35 Mbps should be plenty for streaming Tidal provided you are not doing a lot of other bandwidth heavy tasks on other devices. Until recently, I had 24 Mbps DSL and all was fine.

It might be helpful if you would describe the specifics of your network. Here is a start:

1) I assume you have a DSL modem of some kind. What kind is it?
2) are you using the DSL modem outputs or do you have a router attached to the modem. If so, which router do you have? Are you plugged in to the uplink port?
3) do you have wireless enabled on your modem and/or router, if so, which device? Did you disable wifi on the other?
4) I assume you are using Roon, if not what are you using?
5) if Roon, is the Roon core installed on your MacBook? Is your MacBook using wired or wireless networking? Is your MacBook going to sleep while streaming?
6) If you are using wifi, do you live in a congested area, such as an Apartment or Condo with lots of neighbors?
7) if you are using wifi, is it 2.4 GHz or 5 GHz or both?
8) etc.

 

[rudy49]

The next time you are streaming go into the iFI.local and take a screenshot of your wireless page, that also has a "speed" connection rate measurement, see if it's lining up with what you are supposed to be getting.

Also have you tried the suggestion of streaming one of the radio/internet stations available also in the iFI "app"

Let me know! Glad to help you if I can!

no, but i did stream a Irish station last night in Roon. btw, i am not trying to single anyone out. i have opened tickets with Roon and Tidal as well regarding this issue. thanks

 

[rudy49]

35 Mbps should be plenty for streaming Tidal provided you are not doing a lot of other bandwidth heavy tasks on other devices. Until recently, I had 24 Mbps DSL and all was fine.

It might be helpful if you would describe the specifics of your network. Here is a start:

1) I assume you have a DSL modem of some kind. What kind is it?
2) are you using the DSL modem outputs or do you have a router attached to the modem. If so, which router do you have? Are you plugged in to the uplink port?
3) do you have wireless enabled on your modem and/or router, if so, which device? Did you disable wifi on the other?
4) I assume you are using Roon, if not what are you using?
5) if Roon, is the Roon core installed on your MacBook? Is your MacBook using wired or wireless networking? Is your MacBook going to sleep while streaming?
6) If you are using wifi, do you live in a congested area, such as an Apartment or Condo with lots of neighbors?
7) if you are using wifi, is it 2.4 GHz or 5 GHz or both?
8) etc.

i am using a router provided by my ISP and its plugged into the wall next to the phone line via a Ethernet cable. as you can see. on the back of the router there are 4 ports. i am only using one that goes directly to the ZS. i am running the ZS wired. i am controlling the stream from my MacBook pro wirelessly using the Roon app. i live in an apartment complex but have a dedicated line running from the main server with an independent IP address i believe. not sure about #3, since i am using wired is this academic? here are some photos including a screen shot of my network from the IFI.local browser, thanks

 

[rlw6534]

i am using a router provided by my ISP and its plugged into the wall next to the phone line via a Ethernet cable. as you can see. on the back of the router there are 4 ports. i am only using one that goes directly to the ZS. i am running the ZS wired. i am controlling the stream from my MacBook pro wirelessly using the Roon app. i live in an apartment complex but have a dedicated line running from the main server with an independent IP address i believe. not sure about #3, since i am using wired is this academic? here are some photos including a screen shot of my network from the IFI.local browser, thanks

Great. That helps somewhat with understanding your local network. Does the TP-LINK have any Model numbers on it anywhere? It looks like a router rather than a DSL modem. Who is your ISP? Do they allow you to use your own router?

If you listen to Tidal (using Roon) on your MacBook speakers or headphone jack, do you still get dropouts (i.e. not using the Zen)?

If you can, I would suggest that you run wired ethernet to your MacBook at least temporarily and see if that makes a difference with Roon. You may need a thunderbolt to Ethernet adapter, depending on your specific MacBook model.

 

[Ynot1]

Is there any chance iFi will add Netflix to the whitelist? Because atmos may become more popular in the future. They say it's 3d audio with a vertical component. And since iFi can produce a remote control in theory, it maybe possible for iFi to influence Netflix via backroom deal to make this happen.
By the way, Netflix requires that you get roku ultra or nvidia shield streamer, earc compatible hdmi cable, atmos compatible tv, and either a soundbar or home theater receiver with atmos to even see what movies they offer with atmos. It is just as bad with 4k content. I'm all for progress with ethernet and hdmi being two way communication. But what do they know about my technology setup in my home?

Oh yeah, iFi can let me use headphones.

 

[rudy49]

Great. That helps somewhat with understanding your local network. Does the TP-LINK have any Model numbers on it anywhere? It looks like a router rather than a DSL modem. Who is your ISP? Do they allow you to use your own router?

If you listen to Tidal (using Roon) on your MacBook speakers or headphone jack, do you still get dropouts (i.e. not using the Zen)?

If you can, I would suggest that you run wired ethernet to your MacBook at least temporarily and see if that makes a difference with Roon. You may need a thunderbolt to Ethernet adapter, depending on your specific MacBook model.

streamed a good 5hrs without a hiccup this afternoon, my ISP is Sinet. i will ask them if i can switch out the router. what are you suggesting? i think TP-Link are well regarded? but what do i know? thanks

 

[Mr BubbaHyde]

streamed a good 5hrs without a hiccup this afternoon, my ISP is Sinet. i will ask them if i can switch out the router. what are you suggesting? i think TP-Link are well regarded? but what do i know? thanks

5 hrs is pretty good without a pause, or hiccup. Now the question I would have is... Is there a particular time of day when you have more disconnect issues? Morning, Night...?

I am assuming being it has been years since I had DSL, that by Router you are referring to the TP link box you showed in a picture correct? If so let me be clear, every internet service provider, (ISP) uses the most basic POS box they can give you! Does it get you internet and Wifi access...Yes, but put any stress on them or distance, and for the most part they reveal how poor they are. You according to your pics have a Modem/Router meaning both in one obviously.

My first and least expensive thing to try (Assuming Sinet doesn't let you buy your own for use) is to buy a relatively inexpensive but good "Router" from somewhere local, with a good return policy as a test.

Get like a netgear if possible, (Router only) and connect it to your modem, and run everything from the Netgear. Also disable your Wifi from the one Sinet gave you and report back.

Please try the test of streaming from ifi.local (Radio) and report back on the results of that. Roon is ok to try, but we are looking at ifi issues not Roon, lol

Cheers!!

 

[rlw6534]

streamed a good 5hrs without a hiccup this afternoon, my ISP is Sinet. i will ask them if i can switch out the router. what are you suggesting? i think TP-Link are well regarded? but what do i know? thanks

Well, that's why I asked what model your router is... to see if it is OK or not. 65 Mbps is pretty bad for wifi (as reported on the ifi.local screen). My MacBook is currently connected at 866.7 Mbps to my Asus RT-AC86U router (5GHz) for comparison.