Mr BubbaHyde
Sponsor: iFi audio
At the moment there are ongoing exchanges to attempt to address why this is happening for some and not others. I am not directly involved in the discussion but I am reporting every instance I hear of and also making suggestions to the team that is handling this.After taking a week to calm down I dragged out the Neo Stream again to see if I could get it working:
- Another factory reset to 2.15.8
- Set up the network
- Scanned all my music
- Same as before - can't play anything "failed to open ALSA device".
So I updated the firmware again:
I thought I'd do the right thing and raise a ticket. As I have quite a history on a previous ticket on this product I logged in, only to discover that despite having a saved login, I had to fill in all my details again. I gave up - I'm in no mood for all the basic obvious questions again anyway so I'll wait for the next firmware update and hope it fixes it. I really hope it doesn't take as long as the last one and it would be nice if iFi indicate some sort of expected timeline here or if there is any progress on what is obviously not an isolated issue.
- Updated to 2.16.6
- Now all my network music plays perfectly - no more red error messages
- Airplay still doesn't work as per the first time I updated. It works immediately after the update but subsequent attempts fail 9 times out of 10 in conjunction with hard restarts.
It's ironic that an update to improve the Airplay function actually screwed it up.
I will continue to update this as I get any information on it. Once again apologies for these issues.
Cheers!!
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