Hi everyone.
I really like this device, but I've had some issues with my iDSD nano. With 2 different units.
Often, one of my RCA channels drop out. Usually it's the left channel. Sometimes the right.
It usually happens immediately when I unplug the headphones. But sometimes, after 15 minutes or so, the audio will drop.
Usually plugging and unplugging the headphones fixes the issues. But sometimes it doesn't. Sometimes, unplugging the RCA cable and plugging it back in helps. Sometimes partially inserting the headphone jack helps. Sometimes unplugging the USB connector helps.
The causes and fixes vary, so it's a hard issue to pin down.
I originally started using my iDSD nano around the beginning of January 2015. I don't remember when I first started having issues, but I contacted tech support around August 2015. Ifi tech support suggestion repeatedly inserting the headphones, but that wasn't a permanent fix. Eventually I was forwarded to the retailer and I received a replacement unit. I received the new unit at the beginning of September 2015.
At first the new unit worked great. But, over time, I've noticed the issue happening again.
Since I've already replaced one unit and have what seems like the same issue twice, I'm wondering if there's an issue with my setup, or something that I'm doing. It doesn't happen often enough that I'd consider talking to tech support again, but it is starting to bother me.
I have the iDSD nano, with the latest firmware (I updated the firmware to the 5.0A). I'm connected to my PC (Win7 x64) via USB 3.0.
The RCA cables are connected to a pair of powered monitors, the Emotiva Airmotiv 4S (
http://emotiva.com/products/powered-monitors/speakers/airmotiv-4s)
The headphones I use are the Sony MDR-7506 (
https://pro.sony.com/bbsc/ssr/product-MDR7506/)
I switch between my headphones and speakers often. At least twice a day. My volume dial usually doesn't go past the halfway point.
With my first iDSD nano I did test on other speakers and the issue still occurred. I haven't test with other speakers with the new unit.
I'd appreciate any thoughts or help. Thanks.