[jon parker]

Ive had this issue a couple of times.What always solves it for me is to reload the FW using the special Program linked on page 1
of this thread

whoops, wrong thread!
Here:

Batch Tool to use if you are having any difficulty with the FW update. It wipes the internal memory and installs a clean FW update but there are a few more steps but it is great if something gets messed up: http://www.ibasso.com/uploadfiles/20151210/201512100333294318.rar
You can download a .rar app for free to unzip the .rar. There are instruction with the download on how to install on a Microsoft OS computer. It can also be used on the DX50 and DX90 to load FW's.

 

[lui_boy]

Ive had this issue a couple of times.What always solves it for me is to reload the FW using the special Program linked on page 1
of this thread

whoops, wrong thread!
Here:

Batch Tool to use if you are having any difficulty with the FW update. It wipes the internal memory and installs a clean FW update but there are a few more steps but it is great if something gets messed up: http://www.ibasso.com/uploadfiles/20151210/201512100333294318.rar
You can download a .rar app for free to unzip the .rar. There are instruction with the download on how to install on a Microsoft OS computer. It can also be used on the DX50 and DX90 to load FW's.

Issue solved! Thanks for the info. Looks like the Batch Tool details were in a different thread. I'm really enjoying this player much more now.

 

[Yoones]

Hi everyone,
just an update to confirm that since I have deleted all embedded artworks and used the folder.jpg
with 1.5.8 everything is now working fine, database is complete, no crashes so far after 2 week of use.

hope y'all other managed to have your DX80 working as well.
I would have still expected more care when developing the firmware, but hey it does the job now so thank you iBasso.

 

[brenmp]

I had to return my DX80 because of the faulty battery issue and was sent another one by the dealer, but I'm wondering if this one is a lemon as well. Every time I turn on the equaliser I end up getting loud pops, clicks, buzzes, and hisses. It doesn't happen when I don't have the EQ on. I tried updating and rolling back the firmware with no change, has anyone had a similar issue? Should I just give up and send it back again?

 

[jon parker]

  I had to return my DX80 because of the faulty battery issue and was sent another one by the dealer, but I'm wondering if this one is a lemon as well. Every time I turn on the equaliser I end up getting loud pops, clicks, buzzes, and hisses. It doesn't happen when I don't have the EQ on. I tried updating and rolling back the firmware with no change, has anyone had a similar issue? Should I just give up and send it back again?

Please try this:
 
Batch Tool to use if you are having any difficulty with the FW update. It wipes the internal memory and installs a clean FW update but there are a few more steps but it is great if something gets messed up:http://www.ibasso.com/uploadfiles/20151210/201512100333294318.rar
You can download a .rar app for free to unzip the .rar. There are instruction with the download on how to install on a Microsoft OS computer. It can also be used on the DX50 and DX90 to load FW's.

 

[rebbi]

Hi everyone,
just an update to confirm that since I have deleted all embedded artworks and used the folder.jpg
with 1.5.8 everything is now working fine, database is complete, no crashes so far after 2 week of use.

hope y'all other managed to have your DX80 working as well.
I would have still expected more care when developing the firmware, but hey it does the job now so thank you iBasso.

Can you explain what you mean by "using the folder.jpg?" Do you mean having the cover image as a separate file in the same folder as the album tracks? Does the DX80 know what to do with that jpg? And does the jpg have to have a specific name?
 
Thanks!!

 

[JustinCHL]

Folder.jpg

 

[pholcus1975]

Also cover.jpg or front.jpg work. I think, but I should check, every xxx.jpg name works.

 

[brenmp]

Unfortunately this didn't work. I'm starting to think I was just sent another lemon and I'm going to have to send it back again. This is really frustrating.

 

[guymrob]

After updated to firmware 1.58, I can hear a low frequency 'tump' kind of air rush when switching tracks or pause during playback. Does anyone experience this?

 

[HiFiChris]

  After updated to firmware 1.58, I can hear a low frequency 'tump' kind of air rush when switching tracks or pause during playback. Does anyone experience this?

 
It's hardware-related (DAC-implementation) and has been there since the DX80 was introduced. The firmware version does not affect this.

 

[pholcus1975]

...alas...

 

[Paul - iBasso]

  I had to return my DX80 because of the faulty battery issue and was sent another one by the dealer, but I'm wondering if this one is a lemon as well. Every time I turn on the equaliser I end up getting loud pops, clicks, buzzes, and hisses. It doesn't happen when I don't have the EQ on. I tried updating and rolling back the firmware with no change, has anyone had a similar issue? Should I just give up and send it back again?

I will look into this. I am not sure why the software would cause this as it is not hardware related.
 
We have not had any reports of this from the 1000s of DX80s we have sold. All I can suggest is that you return it to your dealer and check another one. The EQ is software and the CPU is involved but only in processing and since the CPU is working for everything else I don't know what the problem is.

 

[VieuxBat]

to paul@Ibasso, my dx80 (bought in january 2016) is not holding the charge anymore, in not 5 minutes it lost 20%, no headphone plug, nothing playing. I use it everyday, charge it every night, i am very disappointed, my fiios are older of 1 year of use and the batteries are still kicking strong.
Any advice on the matter ?
Thanks.

 

[Paul - iBasso]

  to paul@Ibasso, my dx80 (bought in january 2016) is not holding the charge anymore, in not 5 minutes it lost 20%, no headphone plug, nothing playing. I use it everyday, charge it every night, i am very disappointed, my fiios are older of 1 year of use and the batteries are still kicking strong.
Any advice on the matter ?
Thanks.

Please email me at paul@ibasso.com