[Paul - iBasso]

Reading the latest firmware comments with interest. I've been trying to decide whether to keep the DX320 I received as a gift. It seems the latest firmware affects utimate mode, but having googled this mode (I haven't used the device yet) it only seems to show up on results relating to the 320 Max Ti. Is this the case and I don't have to worry about this issue on the regular DX320?

The DX300 is totally different from the DX320. There is no ultimate mode on the DX320, just on the MAX.

 

[Paul - iBasso]

I somehow managed to get the player up and running again, still on the current 2.02 firmware. I’m going to leave it be and use it without ultimate mode until such time as iBasso (hopefully) issue a new firmware that fixes the issue. Not taking any more chances of potentially bricking the unit.

To go into a recovery mode you have the DX300MAX or DX320MAX off. You hold the side forward button and plug in the USB C that is already plugged into a computer or a charger. This will take you to the Recovery Menu. You can then use the forward side button or the back button and navigate to the Wipe data/factory reset. Once there, you push the power button and it will do the reset. This is a little more of a deep factory reset than using the Android factory reset when the player is on.

----

I am again looking into the issue of the degradation of the sound with the ultimate mode. The problem is, we haven't been able to duplicate it. We do not get the same degrading of the sound but we are trying to find out why there would be an issue with this.

 

[MatW]

I am again looking into the issue of the degradation of the sound with the ultimate mode. The problem is, we haven't been able to duplicate it. We do not get the same degrading of the sound but we are trying to find out why there would be an issue with this.

Hey Paul, thanks for commenting on this, much appreciated. The issue is very easy to hear when toggling ultimate mode on and off, as several users here have experienced. It would be surprising if it didn’t affect all units? In any case, I’m thankful that you’re looking into this and sincerely hope that it can be resolved with a firmware update.

 

[xenithon]

Agree with @MatW - thanks for the feedback and for looking into this again @Paul - iBasso

Fortunately I did not need to go into the Android recovery mode. I had both chargers in for a couple of hours, then unplugged, and I held down a combination of buttons for around 20-30s (can't remember exactly which now but think it was "power" and "next"). It started up and is working fine now.

In terms of not being able to replicate the issue, maybe there is something in common with the impacted devices? Are there any details, logs, or configurations we can share that would help the team investigating?

I bought mine second hand. It was already upgraded to Android 11 and had firmware 2.01. I upgraded to 2.02 via OTA when it became available. I use UAPP, Tidal, and recently also Mango Player (all exhibit the issue when Ultimate mode is engaged). I use only the 4.4mm headphone out. Rest of the apps are pretty standard other than using Nova launcher.

 

[Capunk]

I done the update via OTA as well, on the latest firmware while playing music, switching on / off ultimate mode affect the sound directly, as if the cymbals suddenly has lower sound and lack of dynamics when ultimate mode turned on.

 

[Infoseeker]

My amp's barrel charger for the dx300max keeps needing a perfect angle to continuously charge. Has to be pushing to the side.

Do I need a new charger or is this a matter that needs to be sent in for?

The charger port doesn't wiggle or anything. But the plug barrel needs to be not touched once it starts charging.


EDIT: Seems to be the official power brick, my USB-c to barrel plug isn't doing this.

Anyone know where I can buy the dx300max charger brick?

 

[MatW]

To go into a recovery mode you have the DX300MAX or DX320MAX off. You hold the side forward button and plug in the USB C that is already plugged into a computer or a charger. This will take you to the Recovery Menu. You can then use the forward side button or the back button and navigate to the Wipe data/factory reset. Once there, you push the power button and it will do the reset. This is a little more of a deep factory reset than using the Android factory reset when the player is on.

----

I am again looking into the issue of the degradation of the sound with the ultimate mode. The problem is, we haven't been able to duplicate it. We do not get the same degrading of the sound but we are trying to find out why there would be an issue with this.

Any update on this please?

 

[gLer]

If anyone's interested in owning a mint DX300 MAX (with extra accessories), mine is up for sale here. Price and terms are negotiable, so hit me up.

 

[WarrenS]

@Paul - iBasso

Hi Paul, Do you have any updates on the firmware fix for Ultimate Mode yet please?

 

[zen87192]

DX300 MAX SS: Edition Number details updated. Please let me know your Edition number and I will add you to the listing (if you wish to join).

Now including additional owner details on 3MAX Titanium that I know of so far..... Join in if you please.... let me know your username and... when received.... your unique owner number on the members card.

aaf evo: 387
adonissk: 207
AEIOU9: Ti: 041
ajlolo: Ti: 034
alsorkin: Ti: 023
Auricon: 401
Automata: 36
ayang02 : Ti: 043
behemothkat: 212
bluestorm1992: Ti: 41
Cbuc1125: 443
Copland62: 273
cradon: 427
DarginMahkum: 400
Damz87: 391: Ti: 99
Dennis80: 147
Dsnuts: 149
efftee: Ti: 004
ExpatinJapan:
fabduf69: Ti: 047
frankyan88: 489
fuhransahis: 232
funasianguy4u: 441
gazzington: 303
gentzen: Ti:
Giraku: Ti: 025
gonzfi: 182
greygrey:
hssong85:
infinatejustice:
Infoseeker: 116
jamato8:
jsawmusic: 495
JSBachFan: 124
Junnu: 111
justanut: 377
Ken6217: 453
Laplace: Ti: 015
Lappy27: 348
ledzep: 326
Libr4: 297
linnsondek: 478
Lumithium: 324
Lu88: Ti: 075
markel: 253
masahito24@chart: 207
Maxx134: Ti: 084
meomap: Ti: 085
mico1964: 402
mobplay: 295
Morbideath: Ti: 054
mungster: 465
namawee: 164
Onlooker: 428
purk: 304 /
pv815: 452
Reima: Ti: 033
RjayGwapo: 486
RPKwan: 113
roygbiv6: 217
sinuet: 400
snapandslide: 475
stersa: 189
subguy812 387
Tawmizzzz: 127
TheHelper1964: 101
Tom75: 173
Tomz1313: 224
ToniFromMars: 137
Twistie: 363
Twister6: Demo
Tybot:127
veezhun: 379
vkenz: 362
voja: Demo
WarrenS: Ti: 40
Whitigir: Ti: 073
zxcvy19: Ti: 078
zen87192: 00 : Ti: 00

 

[Infoseeker]

Is it normal that the Dx300max suspiciously doesn't get hot in Ultimate Mode anymore?

Mine doesn't.

 

[xenithon]

Is it normal that the Dx300max suspiciously doesn't get hot in Ultimate Mode anymore?

Mine doesn't.

Suspect it’s got to do with the issue raised over the last few months of ultimate mode not working properly (degraded sound) which would tie into it not getting hot.

 

[leilei787]

Does anyone know why Amazon music is only played at 48khz even the source says 192? Is this limited by android? I thought ibasso player has a way around it. Thank you!

 

[WarrenS]

@Paul - iBasso

Hi Paul, Do you have any updates on the firmware fix for Ultimate Mode yet please?

@Paul - iBasso
Can you comment on this please Paul? Several of us have raised the issue regarding Ultimate Mode but you have gone quiet for one reason or another?

 

[Infoseeker]

I have 1 other complaint.

The official Mango music player (in android mode) seems to be the only player that sounds good on the Dx300max lately. Are they using some kind of dsp thing that makes the playback more warmer and darker? (if so I don't care if it's not bit perfect, cause it sounds very nice)

Or have the other player lost compatibility and it is not a dsp thing. So a bunch of artifacts are being introduced?
On neutron player and UAPP, music is etched sounding and colder. And even more compressed with less layering and dynamics to things.

I do have Ultimate mode active.