XIX47
100+ Head-Fier
- Joined
- Mar 26, 2014
- Posts
- 123
- Likes
- 11
I have recently noticed an issue with my AKG k712s in regards to rattling on the left driver while listening to low bass. So after inspecting the driver for loose hair (none found), I emailed AKG customer service and received a response from one of the reps. He stated he forwarded my email to Hector Hernandez and gave me his phone #.
So last Friday I attempted to call them but I was only able to leave him a message since the line was usually busy, or he was away. However my phone message was not very clear to understand so I left him an email later day to clear things up and left my phone #. I have not received any replies or phone calls from Hector yet.
So, is there anything I can do to get contact with Mr. Hernandez as soon as possible? I have read some threads on here regarding to delayed responses or no contact from CS from various companies, so I want to avoid such an outcome.
I pretty much cannot game or listen to music until my headphones are fixed/replaced, so I am getting a bit bored recently.
So last Friday I attempted to call them but I was only able to leave him a message since the line was usually busy, or he was away. However my phone message was not very clear to understand so I left him an email later day to clear things up and left my phone #. I have not received any replies or phone calls from Hector yet.
So, is there anything I can do to get contact with Mr. Hernandez as soon as possible? I have read some threads on here regarding to delayed responses or no contact from CS from various companies, so I want to avoid such an outcome.
I pretty much cannot game or listen to music until my headphones are fixed/replaced, so I am getting a bit bored recently.