stuck limo
Formerly with Light Harmonic/LH Labs
- Joined
- Feb 6, 2016
- Posts
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Hey all, does anyone have a way to get a hold of Kitsune HiFi that isn't through the contact me thing on their page. I have sent two messages and gotten no response. I ordered my Spring about a month ago and have heard nothing from them other than one auto response upon initial order. I'm a little concerned about spending so much money and having such a hard time getting a response from them. I certainly understand that the website warns of a 4-6 week wait for your order, but I still don't think replying to an email is too much to ask.
He's buried in support emails right now. He's a one-man shop and he's doing all or most of the Customer Service on his own, so he's definitely not ignoring anyone with emails. He just can't get through them fast enough.