HeadAmp Pico+DAC Replacement Parts
Aug 23, 2020 at 10:16 PM Thread Starter Post #1 of 5

jolness

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Jan 21, 2008
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Does anyone have experience getting replacement shells from HeadAmp, my silver Pico was badly scratched when I bought it so I thought I could do a Faux brushed look like I had done on iPods in the past. I had some stuff happen in my personal life and moved as well. I have everything except the rear panel and I am hoping an all-new shell is something I could order, I was never crazy about the silver on a portable amp due to scratching. I also would like to replace the battery. I sent them an email a while back (around the time the human malware started to really affect the US) but never heard back. I am sure it probably got shuffled around, I sent them another email yesterday but I was hoping someone might know if this is something that I can get parts for or even send into to them to fix.

Thanks in Advance!
 
Aug 30, 2020 at 9:58 PM Post #2 of 5

WaxMan

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I bought a used Pico Slim & requested a new shell and a new battery from Justin; it was an older unit and the shell/enclosure was worn out. He sold me the shell and I got a new battery as he honored the lifetime battery replacement and he was very nice to deal with! Very cool cat and an asset to the hobby/community for sure!
 
Aug 30, 2020 at 10:12 PM Post #3 of 5

jolness

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Jan 21, 2008
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I bought a used Pico Slim & requested a new shell and a new battery from Justin; it was an older unit and the shell/enclosure was worn out. He sold me the shell and I got a new battery as he honored the lifetime battery replacement and he was very nice to deal with! Very cool cat and an asset to the hobby/community for sure!
How did you contact him? I tried using the form on the website and haven't heard back either time (tried again the day I posted this)
I have heard nothing but good things about them but thought maybe there was a better way or something had happened.
I could try the email address listed instead of the contact form I suppose, just don't want to be annoying.
 

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