GOT KILLED???
New Head-Fier
- Joined
- Nov 18, 2009
- Posts
- 46
- Likes
- 10
I purchased the RE0s on November, they recently began to not work on one side on April. I sent them back to receive a replacement on May 6th and it's the 28th and they still have not received my package. I made sure I sent it to the correct address. I call and E-Mail them, but they do not reply, only with a mere "I'll send a notification to my Shipping Manager," or something similar.
I love the headphones but why is this Customer Service failing? I would not expect this from a company like Head-Direct. I did not pay eighty dollars to have them for 5 months. Has anyone else had this problem? Any suggestions?
Thanks
I love the headphones but why is this Customer Service failing? I would not expect this from a company like Head-Direct. I did not pay eighty dollars to have them for 5 months. Has anyone else had this problem? Any suggestions?
Thanks