cj.9
Head-Fier
- Joined
- Mar 4, 2003
- Posts
- 94
- Likes
- 0
Quote:
No, Not when you have so many customers that are not happy with the quality and comfort.
These customers will generally not recommend these phones.
I know that I will allow others to audition and compare my Grado's to other phones I have. Also I will be pointing out the complaints I have. This has already happened on 3 different occasions. Twice I didn't have to point out anything, both didn't like the looks and hated the discomfort. Especially after comparing to Senns. The third thought he could deal with the discomfort because they sounded so nice. After about 2 hours he brought them back, couldn't take the pain. I know one of the three bought the 555's, not sure about the others.
Quote:
No, when people have a chance to compare with almost any other phones it's obvious that you have to be hardcore to suffer thru the Grados.
Look, what can be Grado's cost of the vinyl headband. Maybe $3 ? The cost of the RS headband, maybe $6. Just put the RS headband on all units and spread the cost difference between models (not the retail cost of the bands). No need to stock more than 1 type of band should be some cost savings there.
Take 2 month's and find some decent foam. 2 more months to either make molds or find someone to make them for you.
He's not starting from scratch, so he must have some good ideas in his head.
Once this is complete he's eliminated 90% of the complaints.
Maybe then start working on customer relations and marketing.
Or maybe you're right and there perfect and the unsatified customers are wrong.
Has it occured to any of you that maybe Grado is reasonably happy with the way things are? |
No, Not when you have so many customers that are not happy with the quality and comfort.
These customers will generally not recommend these phones.
I know that I will allow others to audition and compare my Grado's to other phones I have. Also I will be pointing out the complaints I have. This has already happened on 3 different occasions. Twice I didn't have to point out anything, both didn't like the looks and hated the discomfort. Especially after comparing to Senns. The third thought he could deal with the discomfort because they sounded so nice. After about 2 hours he brought them back, couldn't take the pain. I know one of the three bought the 555's, not sure about the others.
Quote:
Also has it occured to you that maybe there are quite a few people who find Grado's perfectly comfortable? |
No, when people have a chance to compare with almost any other phones it's obvious that you have to be hardcore to suffer thru the Grados.
Look, what can be Grado's cost of the vinyl headband. Maybe $3 ? The cost of the RS headband, maybe $6. Just put the RS headband on all units and spread the cost difference between models (not the retail cost of the bands). No need to stock more than 1 type of band should be some cost savings there.
Take 2 month's and find some decent foam. 2 more months to either make molds or find someone to make them for you.
He's not starting from scratch, so he must have some good ideas in his head.
Once this is complete he's eliminated 90% of the complaints.
Maybe then start working on customer relations and marketing.
Or maybe you're right and there perfect and the unsatified customers are wrong.