ed45
Head-Fier
Just found out this was happening. I was an early Indiegogo backer who opted to receive the original style LHLabs Pulse Infinity - and in fact did receive one along with an LPS and Lightspeed 2G. I was happy with it until my ninth month of ownership when it went dead after a custom connector (that was promoted in the LHL forums) between the Pulse and LPS broke. I heard a pop, and that was the last time I heard a peep out of the Pulse. Since I was an early backer I had a two year warranty and I opened a ticket. The rep was friendly and helpful, but the only solution offered was to update the firmware, which I was not able to do. I offered to ship the unit to them at my expense or even drive it down to their office (I was less than 100 miles away) but was rebuffed on both offers. The Pulse Infinity and LPS have sat in their shipping boxes in my closet for almost four years. Do I have any kind of recourse or should I just sell the LPS and cables and film a roof-drop of the Infinity for Youtube?