I sent it back to them for exchange, and I thought they did exchange it, so then I blamed it on my equipment since the 2nd one did the same thing. However, it did mysteriously return to me in the exact same packaging(I had put tape on the corners). And Jason's post
here says:
So now I am back to thinking they just sent me back the same one I sent to them. I have since sent it back for a refund and I am hoping I can get my shipping charges refunded since it does indeed appear to be a defect since more people are reporting they hear nothing compared to the ones that do hear it. I'm quite annoyed with them for sending me back the same unit after I reported I had an issue. I even linked them to post on head-fi where a fellow stated that his IE8s don't hiss with hissy amps, and his hissy IEMs don't hiss with the udac2.(My original complaint was hissing with IE8s, before I realized that it was actually a tone).
So for now I am just thinking that Nuforce is providing a product with variable performance, a DAC lotto if you will. Roll the dice! Maybe you won't get one with the background noise!