Dear friend,I just got my new Fiio X5 3rd gen on Tuesday and I've never been able to boot past the red welcome screen. I've done extensive research and tried to hold the power button for 15-20 seconds but it just turns off and automatically turns back on to the welcome screen. Any ideas? I need to know before I have to return it altogether.
Sorry to hear about that. Please try to charge the X5III for a while to see whether the issue stays? Sorry for bringing inconvenience to you.
Best regards
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