[nmatheis]

Proud owner of a brand new Fiio x5 2nd gen.

2 days later

Proud owner of a dropped Fiio x5 2nd gen with a small dent on a corner....

With or without the silicon case on?

 

[RD777]

With

 

[nmatheis]

With

Sounds like quite the drop!

I suggest calling on the powers that be at Fiio and see if they can make a customer happy and thereby gain a lifelong Fiio devotee :wink_face:

 

[DeLaw]

  Yeah, I started with that cable. Tried a couple others when it wouldn't work.
I went ahead and sent micca support an email about an exchange. Will see what they say.

I had the same problem with my X3 and it was a bad cable. Had hell finding one that was a data cable. Make sure you have USB setting on Storage when trying cables. That will be the easiest way to test it. DAC needs dac drivers.

 

[nmatheis]

Sounds like quite the drop!

I suggest calling on the powers that be at Fiio and see if they can make a customer happy and thereby gain a lifelong Fiio devotee :wink_face:

Joe Bloggs, JamesFiiO: Can you help a headfi-er out? Hmm?

 

[HK_sends]

  Proud owner of a brand new Fiio x5 2nd gen.
 
2 days later
 
Proud owner of a dropped Fiio x5 2nd gen with a small dent on a corner....

I caught the charging cable last night and pulled mine off the table onto the floor with a loud crash.  Fortunately I had the silicon case on and it protected the player.  FiiO really should make sure to keep the silicon cases as an option because they do provide some impact protection.  Yes, it smelled when I took it out of the box, but the smell is gradually fading and is not bothersome.
 
I sympathize with how you feel.  I was listening to my brand new original X5 in a reclining chair and fell asleep.  It slipped down inside the chair and got caught in the reclining mechanism.  When I tried to extract it, it scratched up the back plate.  It worked just fine but didn't make me happy.  From then on I kept the silicon case on any time I wasn't stacking it with an amp.  Plus, the case hid the flaw...
 
I do feel your pain.  If it's still working, then that's a really good thing!
Cheers!

-HK sends

 

[HK_sends]

With

Sounds like quite the drop!

I suggest calling on the powers that be at Fiio and see if they can make a customer happy and thereby gain a lifelong Fiio devotee

Whoa!  Didn't see that! 

Definitely see if FiiO can help!  I'm sure they know accidents can happen.
Cheers!

-HK sends

 

[nmatheis]

You guys need to be more careful with your new toys :eek:

 

[rcoleman1]

  Whoa!  Didn't see that! 

Definitely see if FiiO can help!  I'm sure they know accidents can happen.
Cheers!

-HK sends

I'm almost certain FiiO won't help with that one.

 

[jruser]

I had the same problem with my X3 and it was a bad cable. Had hell finding one that was a data cable. Make sure you have USB setting on Storage when trying cables. That will be the easiest way to test it. DAC needs dac drivers.

I tried five different cables. All tested fine transferring files from cell phones and cameras.

 

[HK_sends]

 
I'm almost certain FiiO won't help with that one.

Never hurts to ask.  The worst they can do is say no.
Cheers!

-HK sends

 

[rcoleman1]

  Never hurts to ask.  The worst they can do is say no.
Cheers!

-HK sends

True. Now you've made me more protective of mine.

 

[nmatheis]

I'm almost certain FiiO won't help with that one.

Yup, never hurts. Especially with a new product launch!

 

[HK_sends]

You guys need to be more careful with your new toys

I wish there was an option for "klutz" insurance...I definitely need it. 

Cheers!

-HK sends

 

[RD777]

You guys need to be more careful with your new toys :eek:

Haha indeed but on the bright side it works perfectly still. And it's a huge improvement on my Cowon.

I'm almost certain FiiO won't help with that one.

Hehe indeed. I would be surprised if they would help my clumsiness... Joe Bloggs JamesFiiO can u help me out?