[jbags]

@FiiO, I noticed that the release notes for the UTWS3 included an ambient mode feature. Will this be implemented?

 

[FiiO Willson]

@FiiO, I noticed that the release notes for the UTWS3 included an ambient mode feature. Will this be implemented?

Hello friend
Ambient sound mode has been removed due to some difficult issues

 

[FiiO Willson]

Fiio, I've got a feature idea. It comes from the fact that memory cost keeps getting cheaper, and people listen to the same stuff over and over again. Bluetooth standard should allow this to happen. When audio signal is converted to a bluetooth codec, the missing part or the lossy part should be saved at the transmitter. At the receiver codeced audio should be saved. And the next time the same audio is played or requested, receiver and transmitter will confirm that only the lossy part needs to be transmitted. This is going to allow lossless playback for most use cases. And here is the feature for Fiio. Allow user to select the option to replay song once before advancing to next song.

Hi, my friend
You have a very good idea. We have discussed this internally as well.
But it would require a lot more work on the software algorithm side. Maybe in time we will be able to do this.

Thank you very much for your support!

 

[FiiO]

The Story of FiiO UTWS3---From James Chapter 6 updated https://www.head-fi.org/threads/the-story-of-fiio-utws3-from-james.951675/#post-16091740

Chapter 6 A little case matters much

The UTWS1 has much to be improved. In terms of personal experience, most of the problems are caused by the absence of a charging case. Therefore, we managed to design a charging case for the UTWS3 this time, which really makes sense.

1. Charging issue: A dual-head cable is required to participate in the charging process of the UTWS1. We have to open the protection lid of the ear hook and insert the charging cable. While for the UTWS3, you just need to put the ear hooks into the charging case, and it can soon be charged. It is really a big progress.

2. Turn on and off: For the UTWS1, we have to manually turn it on even 2 times because the 2 ear hooks are separate. When finishing using it, we need to turn it off manually. This caused a lot of inconvenience and bad using experience. No matter wearing it on ears or holding it in hands, it is troublesome to turn it on and off. While for the UTWS3, we can just open the charging case lid to turn it on and close the lid to turn it off, getting away from worries about startup and shutdown.

3. Pairing and clearing pairing: For the UTWS1, we need to independently operate the 2 ear hooks at the same time when pairing and clearing pairing records. This time, we specially designed a multifunction button on the charging case for the UTWS3, so that when we operate it, such as pairing, clearing pairing, restoring to factory mode, we only need to press the button of the charging case.

We used a Type C port instead of a Micro USB for the UTWS3. With charging displaying and ear hook storage, the charging case can power the ear hooks. Metal material for the top lid of the case will be more attractive with a better texture, but I personally think it is ok for that.

Regarding the size of the case that you are concerned about, we designed it with a rather large size to ensure that some larger earbuds can be included. The ear hooks themselves also need to take up some space. So the size issue is currently no solution.

The attached picture is a simple comparison between the UTWS1 and UTWS3. You can take a look at it.

 

[oaxacamm]

Did you turn off the Right earhook when doing the update for the Left earhook ？

I too am having this issue. However, I can't find the firmware update. My left ear hook only worked for a few hrs then it stopped. Is there anything I can do to fix it? I've tried resetting and unpairing and pairing to different devices (MacBook Pro, MacBook Air, and iPhone XS Max).

 

[theowbert]

@FiiO, when I check the battery level on the Fiio app the left is losing battery faster than the right (60% vs 80%) even though both were charged and used equally, I have the current firmware installed.

I'm going to assume this may have something to do with the left being the master and the right the slave.

 

[Ichos]

There is no master and slave.
Both are independent unless the connected phone does not support TWS+

 

[Aramaki]

There is no master and slave.
Both are independent unless the connected phone does not support TWS+

My phone does not support TWS+ (Pixel 4a
).

 

[Ichos]

My phone does not support TWS+ (Pixel 4a
).

So now it does make sense.
The UTWS3 reverts to normal master and slave TWS operation.
Not a big deal if you ask me , still greatly enjoyable.

 

[Aramaki]

So now it does make sense.
The UTWS3 reverts to normal master and slave TWS operation.
Not a big deal if you ask me , still greatly enjoyable.

I agree.

 

[thebird]

Hi. Will this fit a Sennheiser IE 40 Pro?

 

[ClieOS]

Hi. Will this fit a Sennheiser IE 40 Pro?

Sennheiser uses it's own connectors. It might looks a little bit like MMCX, it is actually not. However, there are adapters you can buy that will allow you to connect IE40 Pro to UTWS3

 

[RamblerBoy]

The right ear piece isn't charging while in the box. It's at 10% and about to die. Is there a way to fix this?

 

[Shiven]

Has anyone had success fixing the issue where one ear piece stops connecting? I upgraded firmware, and now my right ear piece won't show up or respond to anything. The left ear piece will only connect to my through the FiiO Control software; I can connect to it on my laptop as "LE-UTWS3v.0.2.46 L" but it won't play any sound. The right ear piece doesn't appear at all, on any device.

I tried factory resetting the ear pieces by holding the multifunction button on the case for 12+ seconds, but it didn't do anything. The right ear piece also doesn't respond to any inputs (it won't turn on or off even when I press the multifunction button on the right ear piece).

Any suggestions for how to troubleshoot this? My UTWS3s are basically useless right now.

 

[oaxacamm]

Has anyone had success fixing the issue where one ear piece stops connecting? I upgraded firmware, and now my right ear piece won't show up or respond to anything. The left ear piece will only connect to my through the FiiO Control software; I can connect to it on my laptop as "LE-UTWS3v.0.2.46 L" but it won't play any sound. The right ear piece doesn't appear at all, on any device.

I tried factory resetting the ear pieces by holding the multifunction button on the case for 12+ seconds, but it didn't do anything. The right ear piece also doesn't respond to any inputs (it won't turn on or off even when I press the multifunction button on the right ear piece).

Any suggestions for how to troubleshoot this? My UTWS3s are basically useless right now.

I get this too. I usually get both the the L and the R to show up when doing the factory reset. When I connect the L I’ll get a prompt to connect the R. Then the L will disconnect (I can only have either the L or R connected at a time). However, at the same time this is going sometimes the LE L and LE R show up but it’s only either or and only when that respective side is connected. This is on all my devices iPhone XS Max, MacBook Air M1, MacBook Pro 16”, home built PC with Bluetooth 5.

I’ve emailed FiiOMusic and contacted them on Twitter but haven’t heard anything. Also, I can’t update the firmware because there is no option to upgrade the firmware in the FiiO Control iOS app.
It’s getting frustrating. It’s a great product if I can get it to work.