[FIIO DM13] HiFi Balanced Output Portable Stereo CD Player DM13 Is Officially Released!

Nov 26, 2024 at 6:54 AM Post #361 of 848
It's available in the official Fiio online store on Taobao. The web version https://detail.tmall.com/item.htm?_u=q10o88pb746b&id=839528637899&skuId=5665626169817 is only in Chinese. The mobile app of Taobao allows for English, depending on the country and region, but the information available is scant and all but useless.
Thanks for the link ! But I didn't manage to find any mention of the white skylight version, despite translating the page to english or french...
Anyway, even if the french resellers don't really seem to know if they will have this version on their website, I'll probably wait until it is available in Europe at least, for after sales...
 
Nov 26, 2024 at 9:51 AM Post #362 of 848
Thanks for the link ! But I didn't manage to find any mention of the white skylight version, despite translating the page to english or french...
Anyway, even if the french resellers don't really seem to know if they will have this version on their website, I'll probably wait until it is available in Europe at least, for after sales...

I'm sorry the link isn't working for you. They have most likely restricted it by region (I'm shipping mine to Singapore). Here's what I see on my end. The highlighted variant is the white-skylight model.

1732632493522.png


Perhaps @FiiO Willson can weigh in and shed some light on the availability schedule for Europe?
 
Nov 26, 2024 at 11:02 AM Post #363 of 848
I'm sorry the link isn't working for you. They have most likely restricted it by region (I'm shipping mine to Singapore). Here's what I see on my end. The highlighted variant is the white-skylight model.
I guess at 1099Y it is a bit higher in price than the simple no window BT version ? Here BT is 150€ and non BT 140€...

Perhaps @FiiO Willson can weigh in and shed some light on the availability schedule for Europe?

Yes, even at the only french retailer that has it listed on its website, all of the variants are unavailable again... and they are not so talkative about availabilty on these :rolling_eyes:
I saw on weibo that some chinese users got the white skylight version already, it seems that it is a very first batch, so I hope @FiiO Willson has better view about the availabilty now on...
 
Nov 26, 2024 at 12:48 PM Post #364 of 848
I guess at 1099Y it is a bit higher in price than the simple no window BT version ? Here BT is 150€ and non BT 140€...
Correct. The normal BT version is listed for ¥999 and the non-BT version ¥899.

I'd say 150€ and 140€ are pretty good prices, considering the warranty and return/exchange policy that you're entitled to from an authorised dealer.
 
Nov 26, 2024 at 3:15 PM Post #365 of 848
Correct. The normal BT version is listed for ¥999 and the non-BT version ¥899.

I'd say 150€ and 140€ are pretty good prices, considering the warranty and return/exchange policy that you're entitled to from an authorised dealer.
Yes, I agree... I hope they will end up having this white skylight in stock at some point 👍
 
Nov 27, 2024 at 7:04 AM Post #366 of 848
@FiiO Willson , @FiiO : When will the "white skylight" be on sale on other platforms/shops than Taobao ?
It seems difficult for the usual Fiio resellers in France to have any of the DM13 versions... :worried: Why ?
Thank you.
 
Nov 27, 2024 at 11:02 PM Post #367 of 848
@FiiO Willson
I just received my dm13 black standard edition. It's on firmware 11 and it still has the random gapless problem. Can you please send me the link to the latest firmware that has fixed this problem. Thanks. Its a good little player and sounds great.
 
Nov 28, 2024 at 3:04 AM Post #368 of 848
@FiiO Willson
I just received my dm13 black standard edition. It's on firmware 11 and it still has the random gapless problem. Can you please send me the link to the latest firmware that has fixed this problem. Thanks. Its a good little player and sounds great.
The latest firmware seems unfinished so far. The beta V12/22 version I have fixes the gapless issue but introduced a new one where next/previous track doesn't work unless you pause, and sometimes not at all.

I currently have a player that plays a CD through perfectly most of the time, unless it decides to start skipping 10s sections. I can rewind or fast forward, but sometimes I have to turn the player off and on again to be able to change track. I'll probably end up sending this one back as I've not had an update from FiiO this week at all and I'm near the return limit for AliExpress.
 
Nov 28, 2024 at 4:14 AM Post #369 of 848
The latest firmware seems unfinished so far. The beta V12/22 version I have fixes the gapless issue but introduced a new one where next/previous track doesn't work unless you pause, and sometimes not at all.

I currently have a player that plays a CD through perfectly most of the time, unless it decides to start skipping 10s sections. I can rewind or fast forward, but sometimes I have to turn the player off and on again to be able to change track. I'll probably end up sending this one back as I've not had an update from FiiO this week at all and I'm near the return limit for AliExpress.
I'm a bit shattered to hear that the beta 12/22 firmware isn't working perfectly either. It's such a nice little player. I will hang on a little longer, hopefully they will produce a working firmware, I also bought from AliExpress, so will have a limited time frame to return as well. If only fiio would at least reply to ensure us that this will be fixed, I will have to return it, just like you. Is there no other way to contact them directly? Thanks for your reply. Much appreciated. I will continue to test the machine, and may ask you to send me the link to the beta firmware, if fiio doesn't reply, if you don't mind. Thanks again.
 
Nov 28, 2024 at 4:40 AM Post #370 of 848
I'm a bit shattered to hear that the beta 12/22 firmware isn't working perfectly either. It's such a nice little player. I will hang on a little longer, hopefully they will produce a working firmware, I also bought from AliExpress, so will have a limited time frame to return as well. If only fiio would at least reply to ensure us that this will be fixed, I will have to return it, just like you. Is there no other way to contact them directly? Thanks for your reply. Much appreciated. I will continue to test the machine, and may ask you to send me the link to the beta firmware, if fiio doesn't reply, if you don't mind. Thanks again.
I've just been sent a new beta firmware to test a few minutes ago, so I'll try it out tonight. I really want a good result because when it works it's a brilliant device.
 
Nov 28, 2024 at 4:41 AM Post #371 of 848
The latest firmware seems unfinished so far. The beta V12/22 version I have fixes the gapless issue but introduced a new one where next/previous track doesn't work unless you pause, and sometimes not at all.

I currently have a player that plays a CD through perfectly most of the time, unless it decides to start skipping 10s sections. I can rewind or fast forward, but sometimes I have to turn the player off and on again to be able to change track. I'll probably end up sending this one back as I've not had an update from FiiO this week at all and I'm near the return limit for AliExpress.
Please check your mail,
I think you're confusing the V22 and V22-2 versions, I checked the logs and I didn't post it incorrectly

V22-2 versions is the correct one :beerchug:
 
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Nov 28, 2024 at 4:43 AM Post #372 of 848
@FiiO Willson , @FiiO : When will the "white skylight" be on sale on other platforms/shops than Taobao ?
It seems difficult for the usual Fiio resellers in France to have any of the DM13 versions... :worried: Why ?
Thank you.
white skylight will be realse on alipress on friday or next monday

@FiiO Willson
I just received my dm13 black standard edition. It's on firmware 11 and it still has the random gapless problem. Can you please send me the link to the latest firmware that has fixed this problem. Thanks. Its a good little player and sounds great.
Please check the new firmware in your mail.
 
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Nov 28, 2024 at 4:49 AM Post #373 of 848
white skylight will be realse on alipress on friday or next monday
Thanks Fiio Willson ! And for EU resellers ? Any idea ?

Could you send me by PM the latest fimware as well ? For the day when I'll get mine :wink:
 
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Nov 28, 2024 at 6:20 AM Post #374 of 848
Thanks Fiio Willson ! And for EU resellers ? Any idea ?

Could you send me by PM the latest fimware as well ? For the day when I'll get mine :wink:
white skylight is the Latest Firmware

All I can say is that there was a sale on Speedway on Friday, and I can't say anything more than that because it's easy to get complaints :beerchug:
 
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