[FiiO BTR17/BTR7] True Lossless Bluetooth, Portable Bluetooth DAC and Headphone Amplifier BTR17 Is Officially Released!

Jan 7, 2025 at 1:45 PM Post #2,973 of 3,454
Updated to the new firmware v0.62. I had to try many times before succeded. I still can't set the volume during a phone call. There is the phone call icon on the display but when I rotate the volume know - incoming or outgoing call - the volume doesn't change! The phone is a Samsung S23 Ultra. Please fix it!
 
Jan 7, 2025 at 1:55 PM Post #2,974 of 3,454
Updated to the new firmware v0.62. I had to try many times before succeded. I still can't set the volume during a phone call. There is the phone call icon on the display but when I rotate the volume know - incoming or outgoing call - the volume doesn't change! The phone is a Samsung S23 Ultra. Please fix it!
It took me twice to update the fw on the new one and 3 or 4 times on the first update.
 
Jan 7, 2025 at 1:56 PM Post #2,975 of 3,454
Updated to the new firmware v0.62. I had to try many times before succeded. I still can't set the volume during a phone call. There is the phone call icon on the display but when I rotate the volume know - incoming or outgoing call - the volume doesn't change! The phone is a Samsung S23 Ultra. Please fix it!
I've been in the fiio Q15 thread for two days. There are many problems there too, and there are still unresolved problems. Fiio needs to slow down on products and focus on software. The products are very good, the price is very good, the hardware is very good, but the firmware and software are making us tear our hair out. I hope they can sort everything out.

Maybe Fiio should make the Control app and Firmwares open source. A hero among us who understands these matters must fix these problems.
 
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Jan 7, 2025 at 8:32 PM Post #2,976 of 3,454
I've been in the fiio Q15 thread for two days. There are many problems there too, and there are still unresolved problems. Fiio needs to slow down on products and focus on software. The products are very good, the price is very good, the hardware is very good, but the firmware and software are making us tear our hair out. I hope they can sort everything out.

Maybe Fiio should make the Control app and Firmwares open source. A hero among us who understands these matters must fix these problems.
Agreed, Hardwares and "niche-ness" made FiiO standouts among Competitors.
But their Softwares Departments really tied them down to just being "another" to be honest.
 
Jan 8, 2025 at 1:45 PM Post #2,977 of 3,454
Thanks for the update!

An issue still remains, where the harmonic distortion compensation setting does not work properly. It always gets set back to 2/2 (odd/even order harmonics) after closing and opening the FiiO Control app again.

We would also need some clarification regarding the usage of the additional USB-C port. Are there two version of D.MODE now, like one using the main USB-C port, and another if you plug an additional power supply in the extra USB-C port? Are there different levels of power from using the main port vs. using both ports?

Thanks.

Yeah, no more replies...

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I guess we just have to go along and make do.
 
Jan 8, 2025 at 1:55 PM Post #2,978 of 3,454
Yeah, no more replies...

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I guess we just have to go along and make do.
In the Fiio Control app on iOS, the Distortion Compensation setting remains the same and does not change on its own. I tried it today by chance. Also the interface there looks more polished and easy.

I was thinking of buying Q15 but the faulty software and firmware made me change my mind. I also have devices like Ka15, K9AKM but I am very happy with them. Fiio should solve these problems soon. Otherwise it may lose both old and new customers.
 
Jan 8, 2025 at 8:55 PM Post #2,979 of 3,454
I'm not sure firmware update via PC works properly.
  • Upgraded to 0.62 via PC and DFU utility said successfully upgraded. XMOS version got downgraded to 1.26. Firmware version on device still shows 0.51
  • Upgraded XMOS version to 1.28 => success. Device firmware still shows 0.51
  • Finally I switched to Bluetooth and did an online upgrade via the FiiO Control App on iPhone. Device firmware upgraded to 0.62 => Success. XMOS version shows 1.28 => Good.
  • For some reason settings were reset after the device restarted. I had to select the Language and also setup the brightness and gain again. Bluetooth pairing and last used volume were not reset so it was not a factory reset.
TLDR - For me at least, the Bluetooth online upgrade worked properly and the first time. Please note that you need to keep the screen on and stay in the app all the time during the upgrade (roughly under 5 minutes) otherwise it takes much longer to upgrade.
 
Jan 8, 2025 at 9:08 PM Post #2,980 of 3,454
Have tried both scenarios for the DM mode- using only main USB via my phone and with power bank.
With power bank the DM mode sounds more powerful, with more punchy bass and less forward mids.
The DM mode with PC ON and only connected to a phone sounds more like a Super High Gain.
Utilising the second USB and a power bank with the Phone setting, the sound is more spacious, has around 10 more volume steps and is more desktop-like.

EDIT: there is almost no volume difference but the rest stays as i wrote. With power bank the sound is more punchy and neutral in mids.
 
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Jan 9, 2025 at 6:32 AM Post #2,982 of 3,454
How is everybody's volume wheel?

Mine is a little wobbly and i wanted to know If this is normal
This looseness has been discussed since the beginning of the topic. It is a bit loose but solid. It even works without any problems even though I dropped it right on top of it. So don't worry and enjoy the music, the sounds...
 
Jan 9, 2025 at 11:13 AM Post #2,984 of 3,454
Apologies if this has already been asked and for my ignorance on this but is it possible to hook up the BTR17 to the K11 R2R through a 3.5 to the coaxial input to give the K11 Bluetooth capabilities?
 
Jan 9, 2025 at 11:38 AM Post #2,985 of 3,454
Have tried both scenarios for the DM mode- using only main USB via my phone and with power bank.
With power bank the DM mode sounds more powerful, with more punchy bass and less forward mids.
The DM mode with PC ON and only connected to a phone sounds more like a Super High Gain.
Utilising the second USB and a power bank with the Phone setting, the sound is more spacious, has around 10 more volume steps and is more desktop-like.

EDIT: there is almost no volume difference but the rest stays as i wrote. With power bank the sound is more punchy and neutral in mids.
At this point it would be very useful if there was without a doubt an indication on how utilised the BTR17 is. I want to know without experimenting once I get my BTR17.
 

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