[twister6]

Hi Effect Audio,

Even with weekly wiping, my chin slider has turned yellow. Item is still under warranty. Is it possible for this item to be replaced?

What are you wiping it with? It's just some pvc material, so perhaps it got yellow because of your wipes or chemicals used?

 

[Deezel177]

Hi Effect Audio,

Even with weekly wiping, my chin slider has turned yellow. Item is still under warranty. Is it possible for this item to be replaced?

I'm with @twister6 here. I've never cleaned the chin slider on my Effect Audio cables and none of them have turned yellow, so it's more likely that whatever you're wiping them with is what's causing the reaction.

 

[matique]

@twister6 @Deezel177 Just regular alcohol swabs. I've another ares ii cable that I use too, cleaned with alcohol swabs once a week too. Perfectly clear though. I also don't clean the chin slider, more like just the ear guides.

 

[EffectAudio]

Hi Effect Audio,

Even with weekly wiping, my chin slider has turned yellow. Item is still under warranty. Is it possible for this item to be replaced?

Hello Matique,

Thank you for reaching out. Unfortunately the chin slider turning yellow is not covered under warranty. Plastics turning yellow is likely due to exposure to humidity / harsh temperature / chemical solvents / UV exposure.

-Eric

 

[theveterans]

Hello Matique,

Thank you for reaching out. Unfortunately the chin slider turning yellow is not covered under warranty. Plastics turning yellow is likely due to exposure to humidity / harsh temperature / chemical solvents / UV exposure.

-Eric

IPA is a solvent and will slowly attack PVC over time.

 

[matique]

Hello Matique,

Thank you for reaching out. Unfortunately the chin slider turning yellow is not covered under warranty. Plastics turning yellow is likely due to exposure to humidity / harsh temperature / chemical solvents / UV exposure.

-Eric

That is unfortunate :/ Have sent you a private PM.

 

[SeeSax]

IPA is a solvent and will slowly attack PVC over time.

Interesting. IPA has definitely been attacking my liver lately as well

-Collin-

 

[theveterans]

Interesting. IPA has definitely been attacking my liver lately as well

-Collin-

I don’t think you’d be alive right now if you’ve been drinking IPA hehe

 

[bflat]

General question - for the JH 4-pin IEM I understand Effect makes the 8 wire with bass tuners, however I also see they offer in 4 wire but without bass tuners. Does this mean they can set the bass level at a fixed value like 50% with just 4 wire?

Thanks

 

[Deezel177]

General question - for the JH 4-pin IEM I understand Effect makes the 8 wire with bass tuners, however I also see they offer in 4 wire but without bass tuners. Does this mean they can set the bass level at a fixed value like 50% with just 4 wire?

Thanks

No; in 4-wire form, the bass level would be set permanently at 100%.

 

[bvng3540]

No; in 4-wire form, the bass level would be set permanently at 100%.

Even with the 8 wires and no bass pod it default is at max level, Moon audio they can do without the bass pod and can set the bass level to your liking, just send in your stock cable with the bass setting that you like and they will match it for you, all they do is add resistor, zero ohm resistor equal max bass 50 ohm equal 50% and so on

 

[Deezel177]

Even with the 8 wires and no bass pod it default is at max level, Moon audio they can do without the bass pod and can set the bass level to your liking, just send in your stock cable with the bass setting that you like and they will match it for you, all they do is add resistor, zero ohm resistor equal max bass 50 ohm equal 50% and so on

Yeah, Double Helix Cables can do the same. Effect Audio have stated that they don't, but they may consider it in the future.

 

[bflat]

Thanks for all the info. One last question - why US sales tax from the Effect Audio website? I thought they were in Singapore or Hong Kong? Are there other online stores without sales tax. Given the price of these cables, it's not insignificant.

 

[fiascogarcia]

Thanks for all the info. One last question - why US sales tax from the Effect Audio website? I thought they were in Singapore or Hong Kong? Are there other online stores without sales tax. Given the price of these cables, it's not insignificant.

That may be the result of a 2018 supreme court ruling allowing each state to govern the collection of sales/use tax from vendors for internet sales. In the past, if the vendor did not collect the tax, the buyer was responsible for reporting and paying it, though I'm guessing about .00000001% of any US buyers ever reported it. That's why the states can now require the vendor to collect it. I believe that's how it currently works.

 

[singleended5863]

Thanks for all the info. One last question - why US sales tax from the Effect Audio website? I thought they were in Singapore or Hong Kong? Are there other online stores without sales tax. Given the price of these cables, it's not insignificant.

That may be the result of a 2018 supreme court ruling allowing each state to govern the collection of sales/use tax from vendors for internet sales. In the past, if the vendor did not collect the tax, the buyer was responsible for reporting and paying it, though I'm guessing about .00000001% of any US buyers ever reported it. That's why the states can now require the vendor to collect it. I believe that's how it currently works.

FYI, when I recently bought the Ares II 8 wire Eric just charged $350 including DHL express shipping fee for 3-5 days but not mentioned the US sales tax (?). If you choose 10-15 days to ship tonyou the cost is $9.95 which is about right.