Notdaniele
New Head-Fier
- Joined
- Jun 16, 2010
- Posts
- 19
- Likes
- 12
im probably going to either reshell my sm3 or upgrade to v2
Hi dear customer, Unlike some customers have wrote on audio forums and according with our retailers.
We don't do free upgrades to v2 (regardless of when a v1 was purchased) We also not propose automatic upgrade option to V2. Exceptionally and regarding the number of e-mails we receive asking for it, we will propose a paying upgrade (60€ for reshell + replaceable cable) to:
-Customers how[sic] have buyed there SM during the last 2 month before the starting of the V2 version.
-Customers how[sic] have a warranty problem with there[sic] SM V1.
we apologize for this but it will be impossible for us to propose this automatic option on good condition of quality of service and manufacture our product line at the same time. We still at your disposal. sincerely, Franck LOPEZ
mine?
$270 for a single driver BA?
No thanks. Unless its pretty damn good, but I have my doubts.
Just took a look at the earsonics website and they look identical to the westone es cable.
Ever heard of the ER-4?
Ok so based on earlier posts I should be able to get a deal to reshell my SM3 and the cable for 60 euro right? I ask because that will be cheaper than what I have been quoted to fix/reshell my pair and upgrade. Just want to confirm this offer is not based on having to have bought these after a certain date.
Hi Franck,
I recently purchased the Earsonics SM3 not too long ago. I note on your website that a new SM3 v2 is coming out with a curved housing and replaceable cable.
I was wondering, if I were to send in my SM3s would you be able to switch the housing to the new one? This is for two reasons:
1) I have small ears. The current housing is angular and hurts my ears after only one or two hours. The curved housing seems like it would be a more comfortable fit.
2) Added flexibility with replaceable cables
If so, would any costs be involved and how much? I am located in Europe and would be willing to pay a reasonable price to get the housing changed.
Thank you, and I hope to hear from you soon!
Hi,
Of course, you can upgrade to the new one model.
-The cost is 30€ HT for the changing if you have ordered your SM3 for more than 3 month (before the 1 february). if it's after the 1 february, it's free.
-Of course, you have to buy the replaceable cable accessory to put on the new housing (that is 37€ HT).
You just have to send your SM3 back to us for "upgrade to V2" (with you e-mail), we will contact you when we receive your SM3 to process the payment.
sincerely,
Franck LOPEZ
Hi Franck,
One more question - other than housing/casing differences, does the V2 make any changes from the V1 in terms of the sound quality/sound signature?
Thank you
Hi,
-No it's the same sound..