DX340 iBasso developed Discret DAC, Easily replaceable batteries, Amp Modules! ***New firmware on 1st page. v1.04 local update. ***

[Zeppo19]

Closing out the day with some nerd music, I must admit I’m not a fan of all they did but there sure are some gems there…

 

[Whitigir]

Closing out the day with some nerd music, I must admit I’m not a fan of all they did but there sure are some gems there…

Pb5 is an amazing amp. I cant say enough how much i love it

 

[Zeppo19]

Pb5 is an amazing amp. I cant say enough how much i love it

Thoroughly enjoying its sound, size, weight and simplicity (though it could use a couple more leds to get an idea of battery lief ) (extremely minor niggles)

 

[mattclarke18]

I sold my 2 DAPs so just own DX260 and now can buy a DX340. I am still concerned about bass and using with Trance/EDM. I have no doubt that DX340 would be great with classical music. DX260 is excellent though. Bass slams nicely and music has a nice punchy impact. Likely will not buy more AMP cards for a long time so AMP15 needs to work well with Trance/EDM. Anyone have DX340 and Maven II & Mest MKIII? I will be buying DX340 without demo. My other option is buy D16 or wait for D17 and use DX260 as source. Only looking to own 1 DAP so if I liked the DX340 I would sell DX260.

 

[voja]

Thank you, Paul, I have been following this thread since the beginning and I must say, I am pleased with your interaction with all here. I think I will buy, I will go through Bloom Audio or HeadAmp if I do. I have not dealt with Bloom yet, but they seem to be a good source. Thank you also to Whitigir and Voja, one question would be, do you use the player daily? I use my portable gear almost every day.

In general, I am not a daily music listener. Being a critic has taken its toll, so I mostly enjoy the sound of silence! Lol. However, I do use the DX320MAX Ti fairly frequently. The DX340 is getting burned-in everyday, but that's happening off-ear. The majority of people here use their portable gear daily, so I fall in the minority. I mean, in general, most people who are owners of DAPs, are people who use them on a regular basis =)

 

[mattclarke18]

In general, I am not a daily music listener. Being a critic has taken its toll, so I mostly enjoy the sound of silence! Lol. However, I do use the DX320MAX Ti fairly frequently. The DX340 is getting burned-in everyday, but that's happening off-ear. The majority of people here use their portable gear daily, so I fall in the minority. I mean, in general, most people who are owners of DAPs, are people who use them on a regular basis =)

How does the Max compare to DX340 per your ears? I have read reviews where DX260 is said to be 90% of Max in sound vs DX320 so more like Max than 320.

 

[pmichaelro]

We are about the same time, you, me and my friends. Mine and friends were all shipped out. For some reasons, sometimes my DHL shipments arrive very quickly and sometimes it gets hold up. Yes, I was using amp 13. If you ordered with Paul, I think your should be on it ways as it appears the first Batch is before China newyear.

Haven’t received any tracking number so I fear that mine wasn’t sent out, not sure I understand why.
I was hoping I could have it before CNY starts, at least sent out so I could at least test out/make use of the AMP14 which still sits unboxed.

Just created a DHL account to see if there’s anything in transit under my phone number, but no, nothing as expected…yeah, never doing an order this way again.

This was not handled right by any means, and there has been no further communication on the matter. I’ll be filing for a dispute on Paypal since I received no communication or update in well over a week now.

Later edit:
Also it looks really bad from my POV that I keep asking simple questions about the device (how to correctly swap the amp card since THERE'S NO ACTUAL GUIDE/DOCUMENTATION on the matter provided anywhere) and updates and I receive no response, but some others are receiving feedback and support.

I feel like I'm being ignored on purpose right now, and that simply isn't right.
It's better to delay something than rush it out and make a mess...people are open and understanding as long as there's an explanation but to offer availability and then don't deliver on it...

Yeah, I know...at the end of the day it's just "a simple faceplate"...but the gesture counts and the whole hustle for a simple item like that. I don't want things to go like this for bigger items as well, that's why I'm trying to pull an alarm and make it right not just for myself but for everyone.

Not sure if there are any other people in the same situation as me, but feel free to speak up as well.
I want to make things better and have them work smoothly.

 

[voja]

How does the Max compare to DX340 per your ears? I have read reviews where DX260 is said to be 90% of Max in sound vs DX320 so more like Max than 320.

That's a great question! I actually haven't given the DX340 a listen yet. I'm trying to get the burn-in out of the way and then form proper observations. In all honesty, it's hard to imagine the DX260 accomplishing 90% of the DX320MAX Ti. DX320MAX is a beast in its own league. It has such a puristic hardware design, I doubt anything can compare to it. I made a pretty thorough coverage on it, but to single out one thing: When you are able to listen to it with the stepped attenuator maxed out, it's as if you've unlocked a secret level. If you're using sensitive headphones and IEMs, you're pretty much out of luck, as you won't be able to use this setting. However, if you've got some decently power hungry ones, it's so rewarding! The MAX series is the MAX series.

YMMV.

 

[Whitigir]

Haven’t received any tracking number so I fear that mine wasn’t sent out, not sure I understand why.
I was hoping I could have it before CNY starts, at least sent out so I could at least test out/make use of the AMP14 which still sits unboxed.

Just created a DHL account to see if there’s anything in transit under my phone number, but no, nothing as expected…yeah, never doing an order this way again.

This was not handled right by any means, and there has been no further communication on the matter. I’ll be filing for a dispute on Paypal since I received no communication or update in well over a week now.

Later edit:
Also it looks really bad from my POV that I keep asking simple questions about the device (how to correctly swap the amp card since THERE'S NO ACTUAL GUIDE/DOCUMENTATION on the matter provided anywhere) and updates and I receive no response, but some others are receiving feedback and support.

I feel like I'm being ignored on purpose right now, and that simply isn't right.
It's better to delay something than rush it out and make a mess...people are open and understanding as long as there's an explanation but to offer availability and then don't deliver on it...

Yeah, I know...at the end of the day it's just "a simple faceplate"...but the gesture counts and the whole hustle for a simple item like that. I don't want things to go like this for bigger items as well, that's why I'm trying to pull an alarm and make it right not just for myself but for everyone.

Not sure if there are any other people in the same situation as me, but feel free to speak up as well.
I want to make things better and have them work smoothly.

I am sorry to hear that, but you can be sure that ignoring customers is never an ibasso thing. Did you email @Paul - iBasso through his email regarding ?

 

[Jonanzzy10]

Day 4 of use, definitely selling the dx180. H2 filter also seems to be the most noticeable filter that I tried. I like the extra note weight it gives vocals.

 

[pmichaelro]

I am sorry to hear that, but you can be sure that ignoring customers is never an ibasso thing. Did you email @Paul - iBasso through his email regarding ?

I have offered the benefit of the doubt but it's been no communication in well over a week.
I've email today, but no response yet. I'll give it another day and then I'll probably follow up with Paypal.
I still want and need the product but seeing responses to others here and constant ignores on my inquiries are not looking good.

 

[Whitigir]

I have offered the benefit of the doubt but it's been no communication in well over a week.
I've email today, but no response yet. I'll give it another day and then I'll probably follow up with Paypal.
I still want and need the product but seeing responses to others here and constant ignores on my inquiries are not looking good.

Only Paul is the most active contact as Rep for Ibasso. The general email inquiries will not do it. As long as you emailed Paul, you will get your answer soon

 

[pmichaelro]

Only Paul is the most active contact as Rep for Ibasso. The general email inquiries will not do it. As long as you emailed Paul, you will get your answer soon

I've started with his email since inquiring for the AMP14 faceplate for DX340 before placing the order about the logistics and the same goes for the lack of delivery and updates.

 

[voja]

Haven’t received any tracking number so I fear that mine wasn’t sent out, not sure I understand why.
I was hoping I could have it before CNY starts, at least sent out so I could at least test out/make use of the AMP14 which still sits unboxed.

Just created a DHL account to see if there’s anything in transit under my phone number, but no, nothing as expected…yeah, never doing an order this way again.

This was not handled right by any means, and there has been no further communication on the matter. I’ll be filing for a dispute on Paypal since I received no communication or update in well over a week now.

Later edit:
Also it looks really bad from my POV that I keep asking simple questions about the device (how to correctly swap the amp card since THERE'S NO ACTUAL GUIDE/DOCUMENTATION on the matter provided anywhere) and updates and I receive no response, but some others are receiving feedback and support.

I feel like I'm being ignored on purpose right now, and that simply isn't right.
It's better to delay something than rush it out and make a mess...people are open and understanding as long as there's an explanation but to offer availability and then don't deliver on it...

Yeah, I know...at the end of the day it's just "a simple faceplate"...but the gesture counts and the whole hustle for a simple item like that. I don't want things to go like this for bigger items as well, that's why I'm trying to pull an alarm and make it right not just for myself but for everyone.

Not sure if there are any other people in the same situation as me, but feel free to speak up as well.
I want to make things better and have them work smoothly.

It does sound like a frustrating situation. As Whitigir already suggested, make sure that you're sending all your emails to Paul's official email address. Idk if that's what you did, but Paul not replying for a week is unheard of. Considering the pace at which this thread is moving, you can be certain Paul is not sitting reading each and every message that gets posted. He is a very, very busy man. He often works way past his working hours, and even works on weekends! Sometimes on holidays too! This isn't just Paul, many people at iBasso are like this.

Paul's Head-Fi signature states that you'll receive a delayed response if you send him a private message on Head-Fi... If he isn't catching up with private DMs, I think it's safe to say that he's not up to date with Head-Fi thread posts either.

Whoever wants to get in touch with iBasso, unless it's it's the dealer from whom you purchase your iBasso device from, the first contact that you should be reaching out is Paul.


I understand your frustration, but try to view it from a level perspective. Paul has absolutely no reason to ignore you! I'm certain that this inconvenience will be addressed, and when it does, be sure to tell us how it all went for you =)


Wishing you well!

 

[pmichaelro]

Only Paul is the most active contact as Rep for Ibasso. The general email inquiries will not do it. As long as you emailed Paul, you will get your answer soon

It does sound like a frustrating situation. As Whitigir already suggested, make sure that you're sending all your emails to Paul's official email address. Idk if that's what you did, but Paul not replying for a week is unheard of. Considering the pace at which this thread is moving, you can be certain Paul is not sitting reading each and every message that gets posted. He is a very, very busy man. He often works way past his working hours, and even works on weekends! Sometimes on holidays too! This isn't just Paul, many people at iBasso are like this.

Paul's Head-Fi signature states that you'll receive a delayed response if you send him a private message on Head-Fi... If he isn't catching up with private DMs, I think it's safe to say that he's not up to date with Head-Fi thread posts either.

Whoever wants to get in touch with iBasso, unless it's it's the dealer from whom you purchase your iBasso device from, the first contact that you should be reaching out is Paul.


I understand your frustration, but try to view it from a level perspective. Paul has absolutely no reason to ignore you! I'm certain that this inconvenience will be addressed, and when it does, be sure to tell us how it all went for you =)


Wishing you well!

Thanks for the support guys

I've wanted a response here for everyone who is in the same boat as me in regards to the faceplates, it wasn't just me who was interested and has ordered in the same way. Email from Jan 12th said about shipping in 2 days...
Second, about the AMP card switch I still want and need an official and on the record guide from iBasso since there's none provided anywhere and in case something goes wrong, it may fall under "user error" which I don't want to ever happen to anyone.