Pictograms
500+ Head-Fier
That’s the impression I get from their email, but maybe you should write back to them asking for clarification. It could be the problem you have isn’t actually driver flex, you could ask what symptoms are normal and what do not indicate a problem.I mean... I guess if they feel that driver flex is normal operation. This headphone is probably 2+ years old, and I can’t imagine that the people on this thread would have missed that from their impressions.
You said the response was quick and they do say ”we support all models” and “minor noises due to pressurization of the diaphragm was not unusual in the V1” that is why I believe they are saying your best option is to go to v2, you may get it back and still have the same problem. So perhaps clarification would help?