phntmsmshr
100+ Head-Fier
- Joined
- Dec 18, 2010
- Posts
- 329
- Likes
- 19
Yeah got that one too. A $175 voucher is a nice way to soften the cost of the next Arrow too!
Yeah, dealing w/ Rob is a severe test in patience. I ordered a 1G (I think, hahaha) Arrow back in early March of 2010. I waited, waited, waited. Finally had communication w/ him in early August, & he sent me a 2G Arrow which I finally received in September 2010...more than 6 months after I ordered/paid. I still have my 2G Arrow; love it. But I will never buy from him again. The buying experience just shouldn't be so trying. There are too many great alternatives out there. My 2 cents...
It looks like it's gonna be January. Just received this email from Mr. Gehrke today:
Hello,
you ordered the Arrow headphone amplifier...I'm sorry for all the delay and bad communication. We are now assembling the amps and we will ship the first batch in 2 weeks from California.
The whole production stuck because of the aluminium enclosures. They are difficult to produce due to the small thickness and my request for high quality. After several suppliers failed to make them correctly I went to China to attend the production by my self and to found out the problems. I wanted to stay max. 2 month but now I am here for 7 month (getting a new visa every month in Hong Kong!) I had to set up the production by my own as no supplier was able to make it according to my requests. Unfortunately this was the most time-consuming way as getting around in China is "challenging" and the business rules are different. I wasn't able to tell shipping dates as many of you asked. Even the simple things got very complicated.
I offer a voucher of $25 for every month you are waiting. For example, if you placed your order in May you get a voucher of $200 for any new purchase. (If you don't need two Arrow amps or the DAC cable I am sure you will also like my upcoming designs. My next project is the "Stick USB DAC" which I am working on for 2 years now.)
If you don't need the amp anymore just let me know. Of course, you can test it and send it back within one month after receipt and get a refund then.
Please reply to this email if you have any questions. I will check my emails more frequently from now on-promised!
A Happy New Year!
Robert
It looks like it's gonna be January. Just received this email from Mr. Gehrke today:
Hello,
you ordered the Arrow headphone amplifier...I'm sorry for all the delay and bad communication. We are now assembling the amps and we will ship the first batch in 2 weeks from California.
The whole production stuck because of the aluminium enclosures. They are difficult to produce due to the small thickness and my request for high quality. After several suppliers failed to make them correctly I went to China to attend the production by my self and to found out the problems. I wanted to stay max. 2 month but now I am here for 7 month (getting a new visa every month in Hong Kong!) I had to set up the production by my own as no supplier was able to make it according to my requests. Unfortunately this was the most time-consuming way as getting around in China is "challenging" and the business rules are different. I wasn't able to tell shipping dates as many of you asked. Even the simple things got very complicated.
I offer a voucher of $25 for every month you are waiting. For example, if you placed your order in May you get a voucher of $200 for any new purchase. (If you don't need two Arrow amps or the DAC cable I am sure you will also like my upcoming designs. My next project is the "Stick USB DAC" which I am working on for 2 years now.)
If you don't need the amp anymore just let me know. Of course, you can test it and send it back within one month after receipt and get a refund then.
Please reply to this email if you have any questions. I will check my emails more frequently from now on-promised!
A Happy New Year!
Robert
Clabbe,
Could you give me the e-mail you used to contact Rob?
I used the main headstage email address, asking him to refund my money (as ive been waiting 7 months) and he isn't replying to my emails....
I just want the money back so I can get a new mixer or something, im over waiting so long for a product, no matter how good its suppoed to be!!
If anyone has anything that can help me out, let me know. Ive been trying to get a hold of him since the beginning of the week!
2012/1/14 <info@headphonia.com>
Hi ,
I am sorry, I didn't see the payment. The amp will ship in few days from Shenzhen.
Cheers
Robert
07.04.2011 | Pending | |
08.04.2011 | Order processing | |
14.01.2012 | Arrow 4G |