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Originally Posted by bdh /img/forum/go_quote.gif
You've been around since 2001. Surely you know SP by now. The 'finish' date for my ES-1 was quoated to be end of Jan. I don't expect it for another few months. My Extreme was 'done' last week. I don't expect it for another month. They might be honest, that is everything but quoated 'finished' dates. I don't know why they do that. Are they afraid we'll take our business elsewhere if we knew what the true shipping date was going to be?
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I watched as Extremes were delivered quickly in January and early February. Even when people sent them back in for upgrades, the turnaround was very quick. I figured that Mikhail had recently hired enough people and trained them so that new amps were being built and shipped on a regular scheduled. So I decided to send in my PPX3 Slam to be upgraded and even waited for a window to open before shipping it in.
I don't think that Mikhail purposely lies when it comes to shipping dates. I think that he really believes those optomistic dates. He does worry about losing customers if he quotes a date that is too long. He doesn't realize that he risks losing more business by missing promised dates than by quoting realistic dates up front.
I have no idea how something can be "done", but then not shipped for weeks. If it's done, it's ready to ship and if it's not ready to ship, then it's not done. I'll ask Mikhail at the International what he means by "done" and what is left to do to make an amp ready to ship.
Quote:
Originally Posted by morphsci /img/forum/go_quote.gif
Yes I do know, but it is cathartic to vent a little. I'm not upset about waiting, waiting I can deal with, however missed delivery dates are very frustrating, especially when they are missed with no follow-up communication.
Maybe we need to start a Singlepower Owners support group. We could run it like an addiction group. "Hi. My name is Jim. Ive been a Singlepower customer for ...."
I have no doubt that it will sound superb, I'd simply like the opportunity to actually hear it in my lifetime. I may have to try out the coffee warming idea. I do have an old Headroom coffee mug around here somewhere ...
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I'll join. I made a big mistake though. Because turnaround time had been so reasonable I shipped in my favorite amp to be upgraded. That means that I've been without my favorite the entire period. I should have just bought a new amp and sold the PPX3 Slam when the Extreme arrived. That way, I would not have been without my favorite amp. Doh! I won't make that mistake again.
Quote:
Originally Posted by braillediver /img/forum/go_quote.gif
“Maybe we need to start an XXX Owners support group.”
I waited a full year for the Aristaeus after being told 2 months delivery.
IT WAS WORTH THE WAIT.
Good Luck Dude. We know it will come through and be FanF’ntastic. Waiting builds character.
I’m looking forward to some breath taking photos and reviews.
Mitch
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I'm waiting on an amp from Headamp too. I'm hoping to have it in time for time for the International meet. I'll call on Monday to see if there is a chance of that.
I had hoped to have the SP amp by then, but have no realistic hope of that anymore. There are too many people in front of me waiting for there SP amps and I don't want to be moved ahead of anybody. Well worst case is I have no equipment for the International and that I'll just have to listen to everybody else's equipment!