I've been using my Chord Mojo happily for a few years now, but in the last couple of months I've come across a really perplexing problem: shorting of the input due to static.
A little background... I live in Connecticut which is very dry in the winter, and work at UConn, in a lab where our HVAC system is always running in order to maintain a +/-1 C temperature variation, resulting in relative humidity usually less than 20%. The issue occurs outside, not just in our lab. I am using an xDuoo X10T II as a source for Mojo. I also have a case for both units to avoid them scratching each other up.
Within the last couple of months, I've experienced a weird problem where having the xDuoo/Mojo combo in my pocket, pants or shirt, will sometimes cause Mojo to short out. Music drops out and I can hear pops and clicks through my headphones, or just silence, and the input indicator LED turns off. Usually, moving my arms or hands around can either alleviate or worsen the issue. If I take the Mojo out of my pocket and hold it in my hands, away from my body, the music comes back.... on the other hand, the act of touching the connector of the cable or touching Mojo itself, will cause the input to short... I mean touching it with my hands, or in certain cases, my clothes.
This happens with coaxial and optical, but not USB. Yes, I mean that I can touch the optical cable itself, and the input will short out. The fact that an optical cable doesn't solve this, but rather can somehow still cause Mojo to drop out, is absolutely perplexing to me. You might be thinking, "Ok, so why not just use USB?", the answer is that the USB port on the xDuoo is unreliable and will sometimes disconnect and switch back to SPDIF mode because the USB connector was jostled slightly (it only seems to happen with some USB C connectors, though... ??). Either way, the music will randomly drop out and it's extremely frustrating, ruining the listening experience.
Has anyone ever experienced anything like this? If so, what was the solution? I have been considering just carrying some dryer sheets with me and slipping one into the Mojo's case to see if that helps, but I'm out at home.