Chord Mojo(1) DAC-amp ☆★►FAQ in 3rd post!◄★☆

[CaptainFantastic]

The white light is only on when it is plugged in.

Am I right in thinking that the battery may not be connected in this unit? It seems like it is behaving as if there is no battery at all.

Did you buy it used?

 

[Mercuttio]

Did you buy it used?

New, from an authorized dealer: 46 Audio.

 

[GreenBow]

The white light is only on when it is plugged in.

Am I right in thinking that the battery may not be connected in this unit? It seems like it is behaving as if there is no battery at all.

Firstly, if you have the charger connected, the Mojo should charge. As long as the battery is not fully charged, the white light will be on when doing this.

If you continue to leave the Mojo charging, two things happen:

1 After the battery is fully charged, the white light goes off and a blue light comes on.

2. If you leave the charger plugged after the blue light comes on, something else will soon happen. The Mojo will be running on battery while the blue light is on. It will therefore use some of the battery capacity. After about twenty minutes the Mojo will see the battery level has dropped, and start to charge again. Then white light will return.

 

[Mercuttio]

Firstly, if you have the charger connected, the Mojo should charge. As long as the battery is not fully charged, the white light will be on when doing this.

If you continue to leave the Mojo charging, two things happen:

1 After the battery is fully charged, the white light goes off and a blue light comes on.

2. If you leave the charger plugged after the blue light comes on, something else will soon happen. The Mojo will be running on battery while the blue light is on. It will therefore use some of the battery capacity. After about twenty minutes the Mojo will see the battery level has dropped, and start to charge again. Then white light will return.

No sign of a blue light while on and running, just back to the white- and it was plugged in while off all night.

I'll leave it on with nothing running and the volume turned off, and see if the white light ever switches over.

But yeah, I'm pretty sure this is a defective unit.

Hey, I do like the sound quality a lot though.

 

[dbturbo2]

No sign of a blue light while on and running, just back to the white- and it was plugged in while off all night.

I'll leave it on with nothing running and the volume turned off, and see if the white light ever switches over.

But yeah, I'm pretty sure this is a defective unit.

Hey, I do like the sound quality a lot though.

Sorry if I may have missed this info earlier, but what cable and power source are you using while charging?

 

[Mercuttio]

Sorry if I may have missed this info earlier, but what cable and power source are you using while charging?

I've got an Anker 5 port charger that I've used for years, and has always been fantastic. I also have a couple of the higher wattage iPad chargers, and have tried those. I've been using shielded USB cables and also the included 6" USB cable. I would doubt the Mojo is so picky as to not charge with any of those options.

 

[GreenBow]

No sign of a blue light while on and running, just back to the white- and it was plugged in while off all night.

I'll leave it on with nothing running and the volume turned off, and see if the white light ever switches over.

But yeah, I'm pretty sure this is a defective unit.

Hey, I do like the sound quality a lot though.

If you left it charging overnight, and it won't run off battery next day then something is wrong.

As someone just said, it might be your charger. You need one that delivers about 1 amp.

Or the unit is faulty.

If you don't have another charger to test, take it to the retailer and ask them to charge it. Then everyone will know what's what.

 

[CaptainFantastic]

New, from an authorized dealer: 46 Audio.

Have it replaced. You don't have to worry about a high rate of faulty units, such reports are very rare. So send it back for a replacement and you should be good.

 

[dbturbo2]

I've got an Anker 5 port charger that I've used for years, and has always been fantastic. I also have a couple of the higher wattage iPad chargers, and have tried those. I've been using shielded USB cables and also the included 6" USB cable. I would doubt the Mojo is so picky as to not charge with any of those options.

‘Reason I asked is my original mojo chargIng cable went missing and of the 3 other similar cables that I had around the house only one will actually successfully charge the unit so it does seem
picky in that regard.

 

[alekc]

‘Reason I asked is my original mojo chargIng cable went missing and of the 3 other similar cables that I had around the house only one will actually successfully charge the unit so it does seem
picky in that regard.

From my expirence it may not be a cable but rather how it sits in Mojo charging port. Some cables have poor connectors and Mojo ports are not the best either in this regard.

 

[fonkepala]

‘Reason I asked is my original mojo chargIng cable went missing and of the 3 other similar cables that I had around the house only one will actually successfully charge the unit so it does seem
picky in that regard.

That's strange. I have yet to experience an issue with the 2 or 3 micro USB cables that I've used for charging the Mojo. Will be on the lookout.

 

[boxerlc]

The white light is only on when it is plugged in.

Am I right in thinking that the battery may not be connected in this unit? It seems like it is behaving as if there is no battery at all.

I think it’s time to return it.
Checking the battery connector is easy, just need to remove 8 screws, but the problem could be more complicated, it could be a faulty charging circuit. You bought a new device, you don’t deserve such trouble. Order a new one, when it arrived, ship the bad one back. I think it’s the best way.

 

[Mercuttio]

I think it’s time to return it.
Checking the battery connector is easy, just need to remove 8 screws, but the problem could be more complicated, it could be a faulty charging circuit. You bought a new device, you don’t deserve such trouble. Order a new one, when it arrived, ship the bad one back. I think it’s the best way.

Yep! That's what I'm doing. Great service over at Audio46.

This is a nice sounding little unit- I'm using it with my Final A8000 and the pairing is very good.

 

[jarnopp]

Yep! That's what I'm doing. Great service over at Audio46.

This is a nice sounding little unit- I'm using it with my Final A8000 and the pairing is very good.

+1 on Audio46 service. They got my TT2 fixed up.

 

[boxerlc]

Yep! That's what I'm doing. Great service over at Audio46.

This is a nice sounding little unit- I'm using it with my Final A8000 and the pairing is very good.

That’s great! To get the best out of mojo, you might want to try the hqplayer. Upsample everything to 384KHz see if it makes an improvement in sound quality.