Chord Electronics ☆ Poly ☆ (wireless & microSD module for Mojo) ☆★►USEFUL INFO on 1st PAGE!!◄★☆

Jun 19, 2024 at 10:54 AM Post #19,156 of 19,990
my life.... I have never come across a device so annoying as the Poly, I agree when it works it sounds nice. But again Chord Electronics? are you listening! Provide everyone buying a Poly a lifetime subscription for Roon (or a heavily like 60/70% discounted version, or limited to Poly working only 'special' version just negotiate that with Roon).
everywhere I read the same, with Roon it works amazing....

Expecting people to pay 500 euro AND 800 euro Roon subscription to get it perfectly working is not done. Not in a situation where you don't have created a good working chord software joined with the Chord Poly.

Yes, Roon integration is the easiest and IMHO best usage for Poly. But, DLNA/UPnP streaming works incredibly well. I'm keeping appraised of the DLNA/UPnP functions of the poly in case Harman does something to Roon lifetime users.

The issue is Chord just needs to contract with someone like MConnect and create a program that utilizes the Qobuz/Tidal APIs and robust DLNA/UPnP streaming. This won't be ideal for travel, but will give users a pretty decent alternative to Roon. You won't get the full Roon experience as maintaining the metadata database, the seamless integration of streaming services, and keeping the RAAT protocol stable across multiple hardware manufacturers can't be easy or cheap. We still haven't seen what the new corporate ownership of Roon will do.

Again, Chord doesn't seem to care about Poly/2go anymore. They'll sell them if people buy them. They are launching a new line of consumer oriented amplifiers based on the Hugo2 form factor if I understood it correctly. Chord has a fairly strong presence in the professional recording studio scene. They are trickling some of that tech to the consumer line. Maybe they will reignite the Poly/2go as their streaming solution. That could be a nice stack-Hugo2/2go/new ultima preamp/new ultima amp. 🤷‍♂️
 
Jun 19, 2024 at 10:58 AM Post #19,157 of 19,990
Yes, Roon integration is the easiest and IMHO best usage for Poly. But, DLNA/UPnP streaming works incredibly well. I'm keeping appraised of the DLNA/UPnP functions of the poly in case Harman does something to Roon lifetime users.

The issue is Chord just needs to contract with someone like MConnect and create a program that utilizes the Qobuz/Tidal APIs and robust DLNA/UPnP streaming. This won't be ideal for travel, but will give users a pretty decent alternative to Roon. You won't get the full Roon experience as maintaining the metadata database, the seamless integration of streaming services, and keeping the RAAT protocol stable across multiple hardware manufacturers can't be easy or cheap. We still haven't seen what the new corporate ownership of Roon will do.

Again, Chord doesn't seem to care about Poly/2go anymore. They'll sell them if people buy them. They are launching a new line of consumer oriented amplifiers based on the Hugo2 form factor if I understood it correctly. Chord has a fairly strong presence in the professional recording studio scene. They are trickling some of that tech to the consumer line. Maybe they will reignite the Poly/2go as their streaming solution. That could be a nice stack-Hugo2/2go/new ultima preamp/new ultima amp. 🤷‍♂️
Well if Chord doesn't care about the Poly anymore.... then they should stop selling the Poly right away OR sell them for 100 euro max, and include a disclaimer, bought as is, no complaints, that's why it is cheap. Now it is sold still for full price or sometimes in sale deals but still around 300 euro at least minimum
 
Jun 19, 2024 at 11:31 AM Post #19,158 of 19,990
Gofigure is built to configure settings of the Poly and can be used as a player only of songs resident on an SD card. To use other services you need the actual clients (Qobuz, Apple Music) or a third-party app like Mconnect and yes you are streaming from Qobuz to phone to Poly to Mojo. I use Qobuz via Mconnect with iPhone to Poly and I don’t see 30 sec load times but I am on a 5g capable phone.
Just received the Poly.
It seems to be even worse than that. Gofigure can be used as a player only of songs resident on an SD card only after playlists have been created by another app.
Is that right ?
 
Jun 19, 2024 at 11:32 AM Post #19,159 of 19,990
Well if Chord doesn't care about the Poly anymore.... then they should stop selling the Poly right away OR sell them for 100 euro max, and include a disclaimer, bought as is, no complaints, that's why it is cheap. Now it is sold still for full price or sometimes in sale deals but still around 300 euro at least minimum
I don't disagree. Why sell a product that you aren't actively improving or supporting? But, you can use this question with other manufacturers as well. Morality in HiFi is an insanely foreign concept.

It's pretty obvious reading this thread that the Poly is buyer beware. That's about the most you can do at this point. On the same note, I highly doubt this thread is killing Poly sales (whatever that may be).

Ultimately once the frustration of what could be wears off, either adapt to the limitations or take another avenue. It's much a much different device now than when I first bought the poly. It works much better than the V1.x firmware FWIW. I would hope so given the poly is over 7? years old.
 
Jun 19, 2024 at 11:36 AM Post #19,160 of 19,990
Ultimately once the frustration of what could be wears off, either adapt to the limitations or take another avenue. It's much a much different device now than when I first bought the poly. It works much better than the V1.x firmware FWIW. I would hope so given the poly is over 7? years old.
To be honest, it is a wonder how bad the first experience with Poly is, given it is over 7 years old.
Some companies are just bad at software I guess.
 
Jun 19, 2024 at 11:36 AM Post #19,161 of 19,990
Just received the Poly.
It seems to be even worse than that. Gofigure can be used as a player only of songs resident on an SD card only after playlists have been created by another app.
Is that right ?
Kinda. There is a playlist function on GoFigure that makes each album a separate playlist. I found it severely lacking.

You can use one of many free MPD clients to create your playlists and save them to the SD card. But no, GoFigure cannot be used to make playlists except for what I mentioned above. I would suggest Rigelian or MAFA personally. They are worth the few $$.

GoFigure is an incredibly limited and crappy piece of software to do anything except control the functions/Wifi of Poly. Period. It even can't update firmware right now.
 
Jun 19, 2024 at 11:42 AM Post #19,162 of 19,990
Just received the Poly.
It seems to be even worse than that. Gofigure can be used as a player only of songs resident on an SD card only after playlists have been created by another app.
Is that right ?
Go Figure is a setup app. It allows switching between modes. To play music you need to download another app - such as Rigelian (iPhone) or Mconnect (android). You can also use hotspot from the Poly or from your phone. Or Bluetooth.
 
Jun 19, 2024 at 11:45 AM Post #19,163 of 19,990
Interesting as I'm basically doing the same (Apple Music via USB) and the Poly isn't getting much use these days. Of course when I want to use it, the Poly battery is usually dead... What a terrible design.

I keep Mojo2+Poly always plugged in for my use case scenarios so not too worried about batteries right now. But both are pretty new so I don't know what to expect down the road. Supposedly Mojo2 has that desktop mode that helps with batteries - assuming that works as intended (purple ligh is on when I'm charging them so I'm assuming that is actually working). But sound quality is incredible so I don't care and am supper happy with the combo so far - will use them as long as they work and when it stops working hopefully Chord will have some updated hardware ready to sell. Maybe even better version of GoFigure although that is hard to believe unless they start from scratch and have someone else implement it.
 
Jun 19, 2024 at 11:47 AM Post #19,164 of 19,990
To be honest, it is a wonder how bad the first experience with Poly is, given it is over 7 years old.
Some companies are just bad at software I guess.

It was terrible.

To update the firmware, you had to use the onboard menu system that was audio guided. Yes, audio guided. Then you had to save the FW to the SD card and hope that the stars aligned and poly recognized you were trying to update FW. Only the cycling of the poly lights confirmed that you might have been successful-ish. It took many frustrated attempts at doing this. Once FW 2.0 came around, you could use GoFigure to update the FW.
 
Jun 19, 2024 at 11:51 AM Post #19,165 of 19,990
It was terrible.

To update the firmware, you had to use the onboard menu system that was audio guided. Yes, audio guided. Then you had to save the FW to the SD card and hope that the stars aligned and poly recognized you were trying to update FW. Only the cycling of the poly lights confirmed that you might have been successful-ish. It took many frustrated attempts at doing this. Once FW 2.0 came around, you could use GoFigure to update the FW.
LOL Thanks for the story :wink:
I still believe Poly is a nice little device but I find it surprising that all reviews went 5 full stars most of the times. This is telling how bad the audiophile world is in term of reviews being most of the time disguised product advertisements.
 
Jun 19, 2024 at 12:19 PM Post #19,166 of 19,990
Just received the Poly.
It seems to be even worse than that. Gofigure can be used as a player only of songs resident on an SD card only after playlists have been created by another app.
Is that right ?
Yes, I used MaximumMPD app from AppStore to create playlists.
 
Jun 19, 2024 at 12:25 PM Post #19,167 of 19,990
LOL Thanks for the story :wink:
I still believe Poly is a nice little device but I find it surprising that all reviews went 5 full stars most of the times. This is telling how bad the audiophile world is in term of reviews being most of the time disguised product advertisements.

I find audiphole reviews are usually skewed towards sound quality - it is almost assumed these are niche devices and users are willing to put up with less than perfect sofware (up to the point - GoFigure is really something else in terms of how horrible it is). I remember reading glowing reviews of Poly (written before GoFigure even came out) and though reviewers were pretty transparrent about letting users know they would have to deal with that weird setup process. Of course the assumption was that GoFigure was eventually going to fix that - probably nobody assumed it would turn into such a disaster.
 
Jun 19, 2024 at 12:42 PM Post #19,168 of 19,990
I find audiphole reviews are usually skewed towards sound quality - it is almost assumed these are niche devices and users are willing to put up with less than perfect sofware (up to the point - GoFigure is really something else in terms of how horrible it is). I remember reading glowing reviews of Poly (written before GoFigure even came out) and though reviewers were pretty transparrent about letting users know they would have to deal with that weird setup process. Of course the assumption was that GoFigure was eventually going to fix that - probably nobody assumed it would turn into such a disaster.
Ha-ha! Everyone's weighing in now but I do feel that we need a bit of balance here. Is GoFigure an amazing app? No, but as it's not meant to do anything more than be settings for the Poly it does the job. I've never had any problems with it (never needed a 'close' button as it always auto-quits and restarts) and only open it once in a blue moon to update the firmware (and yes, I could update to the latest). Does Poly work with my very average router? Yes. Does it create a hotspot that my phone can find? Yes. Can it find a hotspot from my phone? Yes. Can I stream to it from any device in my house (that uses Airplay)? Yes. Does it sound great from the SD card? Yes. Granted, I don't use any streaming services and don't use it as a walkabout device but for my use case, it works really well and sounds fantastic. As with most stuff, things are rarely black or white.
 
Last edited:
Jun 19, 2024 at 12:56 PM Post #19,169 of 19,990
So far I can stream from UAPP/BubbleUPnP/mconnect to the Poly without issue.
But I can't pick Poly as a source to play the SDCard, neither with UAPP/BubbleUPnP/mconnect. Poly is not seen as a source.
Looks like the Poly UPnP server is not there.
Any idea ? Maybe the SD card is not firing a server as long as there is no playlist recognized ?
On the device info, I still see 0 MDP playlist even if I have a file "mpd.db" at the root of my SDCard ...
 
Last edited:
Jun 19, 2024 at 1:26 PM Post #19,170 of 19,990
So far I can stream from UAPP/BubbleUPnP/mconnect to the Poly without issue.
But I can't pick Poly as a source to play the SDCard, neither with UAPP/BubbleUPnP/mconnect. Poly is not seen as a source.
Looks like the Poly UPnP server is not there.
Any idea ? Maybe the SD card is not firing a server as long as there is no playlist recognized ?
On the device info, I still see 0 MDP playlist even if I have a file "mpd.db" at the root of my SDCard ...
Have you created any playlists?
 

Users who are viewing this thread

Back
Top