Quick question: the songs (Beethoven's 5 Secrets) that caused the N8ii to loop back continuously, is it MQA? or one of the recent Hi-Res FLAC after Tidal gave up MQA?Hi All,
I very recently purchased a new N8ii, and I listen to Tidal exclusively when I'm streaming.
Oddly, the N8ii will not play all songs in Tidal (while every other device I own can), and I cannot for the life of me figure out why. When I first received the DAP, it played all songs just fine, but a couple of days in, and when selecting Beethoven's 5 Secrets (large file size) it just beach-balled in an endless loop. I now have this behavior on many more songs (about 40%). I have tried clearing cache, per Tidal, I've re-installed the app, I've even wiped the DAP and did a refresh install per Andy K.'s instructions in this thread. I am also up to date on firmware, and my wireless lan is fiber optic, and runs great. None of it helps.
Further, the HiBy app that comes with the DAP, will play the very same songs when I channel Tidal through the HyBy app. Unfortunately, that app is not without issue either. Last night it was shocked when the DAP dropped the music in the middle of a song, and was going dark, and coming back over and over. Of course, I shut the app off.
Anyone with similar experiences, or insights, I would appreciate any thoughts, before I demand an exchange or refund. I want to love this DAP, but I cannot abide issues on a unit that is only a week old. I have also seen some musings on router pairing, but I'm not familiar if that applies to a device like this.
Thanks,
Bill
We have noticed that after Tidal announced their migration from MQA to lossless HiRes streaming, some of their new FLAC files have caused incompatible problems, and to the best of my knowledge, the problem has affected other DAPs under the same HiBy platform. HiBy is trying to resolve the compatibility problem, and we believe Tidal is aware of the situation and is working on their fix as well.
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