[Andykong]

Hopefully the sound delay has been completely resolved

That is a different issue. N5ii, and most Audiophile USB DAC, are operated in Asynchronize mode, that means we created a data buffer deliberately to UN-synchronize the DAC from the source, so the audio signal bounds to have delay. The only way to synchronise the audio and visual in Asynchronize mode is to delay the video signal manually, most smart TV or monitor has provide this type of delay (or labelled as lip-sync) features already.

So a new N5ii firmware will NOT be able to resolve the sound delay.

 

[soundblast75]

Playback interruptions continue frequently, despite all my efforts to find out why,
Typically as I'm listening and go browsing albums at the same time, also after restart, it's clear this is an issue with accessing sd card which slows down and stops playback.
If i swap the 2 sd cards it isn't happy either, after a restart one of the 2 wouldn't load.

 

[TBomb06]

I just said it in the message you quoted, we are working on the "USB Audio" solution, that's what you are referring to as "using N5ii as an external DAC connected via USB"

I wasn’t sure if that was what you meant, or if you meant audio output FROM the N5ii to another device. Appreciate the response, and keep up the good work!

 

[kickss]

Hi, I have an issue:
- When I'm in the child folder, I press the back button, it's not go back to parent folder instead it go straight to home screen, it happens the same with the Home button.
Please, how can I fix that ? Thanks in advance
Sorry for my bad English.

 

[seanwee]

Hi, I have an issue:
- When I'm in the child folder, I press the back button, it's not go back to parent folder instead it go straight to home screen, it happens the same with the Home button.
Please, how can I fix that ? Thanks in advance
Sorry for my bad English.

Did you tap or hold the button?

Holding the button causes it to go all the way back to home.

 

[kickss]

Did you tap or hold the button?

Holding the button causes it to go all the way back to home.

I just tap the home button, it happen the same with the < button, I updated to the latest firmware

 

[HombreCangrejo]

Hi, have you switched on breakpoint resume under music settings? I switched on it and tried just now, founding everything was OK on my side.

Hello. I had the option activated, but I have an update for this. I switched the cards between the slots, and now the resume function works well for both. Don't know why that was happening, but so far so good.

The 100% volume problem has not been reproduced with the stock player, that seems, with V3.1EN, to be very robust in that sense. So, the issue looks as being related to something happening in the interaction with Android players.

 

[RASeymour]

Andy:
Will the new firmware resolve the pausing/skipping issue? This afternoon, in the space of a half-hour, the player paused three times. Playing FLAC file, using the audiophile mode (or whatever you call it). Display was off. Playing from a SD card.
Otherwise, I'm loving this player, esp. with Ety XR5.
Thanks.

 

[originalsnuffy]

Andy, a few thoughts on the next firmware update.

First, I would suggest that much of the effort be focused on existing bugs rather than add any new features.

For example, basis system reliability such as unanticipated pausing in music playback.
The USB input / output system is certainly somewhat problematic. I can not reliably transfer files from one memory card to another within the same unit. And eventually output to external DAC units needs to work smoothly.

The current firmware is materially better than what came before but we still need some improvement in key areas.

By the way I do question the choice of song numbering conventions. Track 1 really does come before track 10.

Thank you

 

[CayinSupport]

Hi, I have an issue:
- When I'm in the child folder, I press the back button, it's not go back to parent folder instead it go straight to home screen, it happens the same with the Home button.
Please, how can I fix that ? Thanks in advance
Sorry for my bad English.

Hi, did you continue pressing the back button? Truth be told, I just tried on my unit with 3.1EN, it worked perfectly. I would like to know if other users have the same problem?

 

[kickss]

Hi, did you continue pressing the back button? Truth be told, I just tried on my unit with 3.1EN, it worked perfectly. I would like to know if other users have the same problem?

I did Reset Factory so everything works perfectly now but I notice that when I Scan All Folder, it happens again

 

[CayinSupport]

Playback interruptions continue frequently, despite all my efforts to find out why,
Typically as I'm listening and go browsing albums at the same time, also after restart, it's clear this is an issue with accessing sd card which slows down and stops playback.
If i swap the 2 sd cards it isn't happy either, after a restart one of the 2 wouldn't load.

Andy:
Will the new firmware resolve the pausing/skipping issue? This afternoon, in the space of a half-hour, the player paused three times. Playing FLAC file, using the audiophile mode (or whatever you call it). Display was off. Playing from a SD card.
Otherwise, I'm loving this player, esp. with Ety XR5.
Thanks.

Hi,thanks for the feedback! For the freezing problem, I have already give the feedback to our senior engineer before. We are not going to slow down our optimization process and try our best to solve it. Sorry for the trouble caused currently and please wait patiently.
@soundblast75 When you swap the 2 SD card, you can try to be slow. You can insert the second card after N5ii recognize the first SD card. Give it some time to response.

 

[CayinSupport]

Andy, a few thoughts on the next firmware update.

First, I would suggest that much of the effort be focused on existing bugs rather than add any new features.

For example, basis system reliability such as unanticipated pausing in music playback.
The USB input / output system is certainly somewhat problematic. I can not reliably transfer files from one memory card to another within the same unit. And eventually output to external DAC units needs to work smoothly.

The current firmware is materially better than what came before but we still need some improvement in key areas.

By the way I do question the choice of song numbering conventions. Track 1 really does come before track 10.

Thank you

Hi, of course, bug optimization is prior to other other new features and personal preferences . For the USB-OUT ,we have already got it and tried our best to solve it now. The two cards problem happened before, you can check 66-68 pages starting from post 978 to do the troubleshootings. Besides, N5ii adopts "ASCII order" and we don't have a plan to do any change the order currently. Thanks for your kind advice!

 

[carpler]

I read a review where it stated that the unbalanced output appears to be fuller body, but the balanced output has a blacker background, wider soundstage, better dynamics & extension and tighter bass. Could explain why you felt it was lacking. I doubt it's the cable.

Thank you for the answer.
Not so much time to make test on my new DAP....

The only test I made with balanced output immediately gave me the impression of very low volume: setting the gain to high and increasing the volume did not solve the problem...

I must to do much more test...

 

[soundblast75]

Hi,thanks for the feedback! For the freezing problem, I have already give the feedback to our senior engineer before. We are not going to slow down our optimization process and try our best to solve it. Sorry for the trouble caused currently and please wait patiently.
@soundblast75 When you swap the 2 SD card, you can try to be slow. You can insert the second card after N5ii recognize the first SD card. Give it some time to response.

I have, but it only works till i restart when the card is not shown again