erod
100+ Head-Fier
- Joined
- Jun 15, 2011
- Posts
- 295
- Likes
- 29
I usually have my Wear Sensor set to "More" as I wear glasses and have longer hair & it works very well when listening in the office with several colleagues also listening to bluetooth headsets. If my music pauses when streaming it is usually network related, offline music generally doesn't pause but I couldn't really advise you on what your specific issue is. Have you tried connecting them to another source to see if the problem follows? A relative's phone or perhaps your laptop for example? That way you could eliminate whether it is your phone or the headphones. What happens if you turn off Bluetooth completely and connect them using the 3.5mm audio cable that was bundled with the headphones? Do you still get audio dropouts then? Depending on where you bought them from and their returns policy you could possibly send them back for a refund or you could contact Bowers & Wilkins directly. I have contacted them several times and they have answered very quickly. They may ask you to send them in to be investigated and should then be able to advise you whether the headphones are faulty or not. I would definitely suggest playing around with the Wear Sensor in the app however rather than just turning it off because you have "read that it was a bit finicky". Different people have different sensitivity levels and what is "finicky" for one person may be acceptable to another.
I only listen to mp3s on my phone, so it's definitely not an internet issue.
The cutouts seem to be happening more often and it appears to be totally random. I read that in busy stations with lots of interference it could happen. Today I went to Liverpool Street station and I didn't get a cutout on the inside. I did bet them kn the outside.
I called a local hi fi shop and asked them if this was supposed to happen. They said that I should not be getting cutouts and that if I am, I should replace them. I think that's what I will do.
Thank you!