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100+ Head-Fier
- Joined
- Jan 7, 2013
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That's sad... maybe you can try with a different USB-C cable? hopefully, that's the issue?
I have a different issue to share too (sadly), couldn't find anyone else with this issue here, whoever has an idea please let me know thanks!
Around 3 weeks ago I spent 1 week in Los Altos, California, United State (I'm a remote Software Engineer, the company I work for has headquarters there), and while being there I bought this Aventho Wireless from Amazon.
I'm back in Argentina and with no plans to visit US again in the near future.
As soon as I tried it (paired wirelessly to my iPhone and also on my MacBook Pro) I found this issue about the left driver with distorted bass and a bit less of volume.
I upgraded the firmware as suggested in the Aventho Wireless site, and installed the MIY app on my iPhone, I ran the personalization process.
Still getting same issue, tried upgrading again, same issue.
Tried running the MIY personalization process a couple of times, and also deactivating it, and same issue.
So it seems to me like an issue inside the left driver.
To recap the issue:
The left driver seems to have less volume, and the bass there sounds totally "broken" (this is very significative when playing some hip-hop and setting volume around 70%, the bass gets totally distorted from that point, and over that).
Unfortunately, USB cable wasn't the problem. They charged perfectly the day before, and battery was fully charged. It's really when I tried to reactivate the voice prompt... you know, this exact moment when you know something went wrong! I probably deactivated the power/Bluetooth module. But if that's the problem, Beyerdynamic has a bigger one then. Why can we do such thing! Anyways, after contacting Beyerdynamic directly and a little argumenting, the service partner told me to send them in for a repair at no cost (except shipping from me to us). I'm perfectly fine with that. Sooo, the only advice I can give you, is to contact Beyerdynamic directly. They will refer you to a service partner in your country/region (or maybe the USA one that I had). You must have to pay shipping though.