EliasGwinn
Member of the Trade: Velidoxi & Benchmark Media Systems
- Joined
- Feb 26, 2007
- Posts
- 946
- Likes
- 17
Hey folks,
To those who question the integrity of this thread, I'd like to say, "Great!" Questioning manufacturers is a great thing to do, and I encourage you to do so, not only to myself and Benchmark, but all the other manufacturers as well. Audio equipment costs too much to accept claims without analyzing, scrutinizing, and questioning them. And I believe it is the designers responsibility to explain themselves in clear, concise, objective terms.
I do not, and will not, make subjective claims about the sonic nature of our products, because it would be undeniably biased. It would turn this thread into 'marketing B.S.', and I don't want that. I won't let that happen. The sonic nature of the DAC1 will speak for itself, either with trail-based listening, or through the current owners. We offer a 30-day trial period because we know that a perspective customer needs to hear the product to know for sure if it will suit them.
The information I present on this thread is strictly based on objective, measurable facts. I am not a 'sales person'. I am an electrical engineer (mainly R&D), and I double as technical support.
There are three main reasons we encourage this type of disussion:
1- Customers need to know how to make the most of their audio setup. Without doing hundreds of hours of research and testing, it is impossible to know the best settings for all the devices in the audio chain. We have done that testing, and we can provide that information to you.
2 - It provides feedback to us, which is immensely important for designing (or correcting) products to better suit the users. The headphone volume is a perfect example. Without hearing the users tell us that the volume is too loud, we would not have known any different. However, with this information, we can take action and re-adjust the design for a lower volume. The result is a better product, which is better for the users as well as us.
3 - There is way too much 'snake oil' in this industry. People are being taken advantage of by manufacturers who make outrages claims, exploiting customers simply because they can't know any better without a background in electronic design and thousands of dollars of testing equipment. We pride ourselves in making products that are very 'real'. They have proven results, and can stand up to the scrutiny of the most stringent of tests. They are built to be transparent, faithful, and completely accurate. They are not built to an aesthetic. This forum provides us the opportunity to objectively explain how every component works to make the product exactly what it is. We want to debunk any mysteries or unknowns related to audio electronics.
Hope that helps explain things!!
Thanks,
Elias
To those who question the integrity of this thread, I'd like to say, "Great!" Questioning manufacturers is a great thing to do, and I encourage you to do so, not only to myself and Benchmark, but all the other manufacturers as well. Audio equipment costs too much to accept claims without analyzing, scrutinizing, and questioning them. And I believe it is the designers responsibility to explain themselves in clear, concise, objective terms.
I do not, and will not, make subjective claims about the sonic nature of our products, because it would be undeniably biased. It would turn this thread into 'marketing B.S.', and I don't want that. I won't let that happen. The sonic nature of the DAC1 will speak for itself, either with trail-based listening, or through the current owners. We offer a 30-day trial period because we know that a perspective customer needs to hear the product to know for sure if it will suit them.
The information I present on this thread is strictly based on objective, measurable facts. I am not a 'sales person'. I am an electrical engineer (mainly R&D), and I double as technical support.
There are three main reasons we encourage this type of disussion:
1- Customers need to know how to make the most of their audio setup. Without doing hundreds of hours of research and testing, it is impossible to know the best settings for all the devices in the audio chain. We have done that testing, and we can provide that information to you.
2 - It provides feedback to us, which is immensely important for designing (or correcting) products to better suit the users. The headphone volume is a perfect example. Without hearing the users tell us that the volume is too loud, we would not have known any different. However, with this information, we can take action and re-adjust the design for a lower volume. The result is a better product, which is better for the users as well as us.
3 - There is way too much 'snake oil' in this industry. People are being taken advantage of by manufacturers who make outrages claims, exploiting customers simply because they can't know any better without a background in electronic design and thousands of dollars of testing equipment. We pride ourselves in making products that are very 'real'. They have proven results, and can stand up to the scrutiny of the most stringent of tests. They are built to be transparent, faithful, and completely accurate. They are not built to an aesthetic. This forum provides us the opportunity to objectively explain how every component works to make the product exactly what it is. We want to debunk any mysteries or unknowns related to audio electronics.
Hope that helps explain things!!
Thanks,
Elias