Voyageur
100+ Head-Fier
- Joined
- Jun 26, 2015
- Posts
- 234
- Likes
- 150
any news?
Sorry, had a busy week.
I finally sent an email to Fender/Aurisonics/Andy, I'll keep you updated.
any news?
Sorry, had a busy week.
I finally sent an email to Fender/Aurisonics/Andy, I'll keep you updated.
Thanks.
Anything so far?
This cannot be that hard for them!
I had the same experience with my rockets. The jack screwed up and one channel was mute.
I tell ya, aurisonics seems to have given up with supporting their previous products altogether. I hope everyone thinks long and hard before buying future high dollar products from them. I know my money is worth more to me than that. Between the the rockets clearly being easily destructible(contrary to the sales pitch) and the forte being so incredibly underwhelming and then add in the fact that the team is so incredibly unconcerned with keeping communication going, I'm giving them a big fat "F"!
Agreed.
I sent them multiple emails BEFORE Fender bought them out and never received a single response. Will never touch a Fender product b/c of 1) negative reviews, & 2) they are associated w/ Aurisonics.
Nope, no news so far.
Sent the mail to two different addresses that I found by googling head fi: andy@aurisonics.com and arowley@fender.com. Don't know whether they're still valid or not.
Interesting... I'll wait a bit more and see what happens. From what I understood they didn't go bankrupt or anything (they even launched a new IEM line up since the Rockets), so the warranty should be fulfilled anyway as it's a legal obligation (?).
All that super high tech Kevlar reinforcement and ultra tough titanium architecture just to see it fail at the jack, that's kind of comical.
Nope, no news so far.
So, if companies are legally obligated to honor warranties, what kind of time frame do they have before you can seek action?