That was of course written before the German distributor announced that they had a patch that would improve the volume control from making a 4db change every fourth click to at least making an increase of 2db every second click. I am still waiting to hear from anyone that sent their amp in to be "reprogrammed" as to whether they actually get the same unit back with the different volume characteristics, or if it is indeed just exchanged with a newer serial number version.Like everyone maybe knows, I´m a very big fan of the Aune S17 Pro, so i´ve bought a second one.
My first unit was ok, but with the second unit, i had exactly 1:1 the same problems like this buyer from amazon, incl. the vailed, muffled SQ on vol. settings < 56db.
Here the S17 Pro review from amazon.
There is apparently no USA distributor (I called and emailed the info on the Aune site but both were dead links) other than the official Aune store at Amazon. A representative from Aune headquarters did finally get back to me stating that if I wanted to send my S17 back to China, she would replace it with a newer 2 click version. And that after acknowledging the issue, allowed their stock quantities in the USA to clear out to zero that was replenished by the new 2 step version as of Dec 1st. Since my presentation case arrived with a big puncture in the top with no damage to the outer shipping box that also had some other items with it, I had already initiated the possibility of a return for refund at Amazon before I even unpacked it. And then the discovery of the wonky volume control made the return the obvious decision..
I fully expect that there will be several "B Stock" reprogrammed (or repaired) 2 step S17s for sale in the near future and also that eventually there will be a V2 version that actually changes volume every time the numerical indicator is clicked up.
At which point, heating issues aside (I quite happily was listening on 50ma most of the time where the sound is slightly different but not necessarily better or worse than 100ma in my system), I will buy this amp again.