bexi
New Head-Fier
- Joined
- Dec 26, 2006
- Posts
- 22
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- 17
I am having problem with RedNet D16 AES. After the computer has been up over 24 to 48 hours the RedNet Control 2 and Dante Controller software lost connection. RedNet Control 2 says "Not present on the network" and Dante Controller is unable to show any info. Still music plays fine after this, but I can't change sample rate or monitor latency etc. After rebooting D16 AES from power button the device works normally. There were few people complaining same thing before, so I know I am not totally alone.
I have contacted Focusrite customer service about this already a year ago. They have been very helpful to investigating this problem, but no luck. They have not been able to reproduce the problem, so there are no fix for this.
Focusrite customer service has posted about this in this thread to contact them, but there has not been anyone else. So if anyone has this problem, please contact customer service.
This problem is driving me crazy. Sound quality is still great!
I have contacted Focusrite customer service about this already a year ago. They have been very helpful to investigating this problem, but no luck. They have not been able to reproduce the problem, so there are no fix for this.
Focusrite customer service has posted about this in this thread to contact them, but there has not been anyone else. So if anyone has this problem, please contact customer service.
This problem is driving me crazy. Sound quality is still great!